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Customer service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Website
1 comment

I ordered an online product and immediately realized it wasn't what they were advertised,immediately called to cancel but was told it had already been shipped,and if i returned the item i would be charged a restocking fee plus return shipping and handling. I WILL NEVER GET CAUGHT IN THAT SCAM EVER AGAIN..and i hope everyone that read will be aware..

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1402748

Anytime you shop online it is a good idea to look at the return policy of the store you are shopping at. Menards is not the most consumer friendly when it comes to shopping online.

They have a restock charge on all returns and it is one of the highest out there for stores that have a restock charge. Shop in their stores if you can or check other online retailers before ordering from Menards.