Norwalk, Connecticut
Not resolved
1 comment

I ordered John Sterling heavy duty steel closet poles. They arrived in a card board box but not padded or wrapped separately.

They banged into each other causing flaws in the finish. These must have been very old stock as the glued on labels had dried in place and can't be removed. I tried to contact their customer service department several times but they don't respond. Over priced shipping added to a processing fee for just taking the order.

I'll NEVER buy anything from them again !

I ordered John Sterling heavy duty steel closet poles. They arrived in a card board box but not padded or wrapped separately. They banged into each other causing flaws in the finish. These must have been very old stock as the glued on labels had dried in place and can't be removed.

I tried to contact their customer service department several times but they don't respond.

Over priced shipping added to a processing fee for just taking the order. I'll NEVER buy anything from them again !

Product or Service Mentioned: Delivery Service.

Reason of review: Damaged or defective.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1594531

Did you... I dunno...

Try returning them? I mean, it is their responsibility as the seller to make sure the goods make it to you undamaged, but did you try bringing them to a store with the printed invoice?