My husband purchased items from your store and we received a Rebate for $52.00 plus change. In April I purchased some items with my rebate check and had a balance remaining.
Cassandra, took the check and would not return it to me so I questioned her but she said I didn't need it the receipt showed the balance left over and bring that with me to the store.
The balance was 32.00 and change. The Cashier would not take
it so I asked for the manager in person not on the phone the reason why I couldn't use it.He told me the same thing and
looked at the film for that transaction, supposedly, I did not see it.
Then said he saw Cassandra give it back to me and I shoved it in my jean jacket. Yes I put the receipt in it alone. I called him a Liar
and grabbed the receipt from his hand.
He didn't care when I told
Him I am contacting the BBB and not shopping there again.
Not a nice person
You need to question Cassandra about what she knows about these Rebate transactions.
I failed to get the Managers name.
So now I am out 32.00 plus at no fault of my own.
I hope you can help me with this. I'm not happy about not shopping there again.
User's recommendation: Beware of shopping there.
Location: Strongsville, Ohio