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1.0

Never in my life have I ever been treated so horribly. Received a damaged garage door only to have shipping department manager be beyond arrogant and rude and then hang up on me as I became more angry by his attitude.

My phone on speaker as the installers standing there waiting to find out what do heading everything.

I will never use Menards for anything ever again. I also will encourage everyone I talk to not to use them.

Reason of review: There is no resolution at this point..

Preferred solution: I'm got a new door still had minor damage but usable. Had no choice since my house was exposed.

Menards Cons: Treatment of employees.

Location: 11357 N Linden Rd, Clio, MI 48420

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It would be interesting to know how your end of the conversation went. My guess is that you wanted them to bring out a new door or replacement parts right away as your installers were at your home.

Unfortunately Menards doesn't have delivery trucks. They hire independent truckers to make their deliveries. They will load a number of deliveries on a truck at a time which may keep the truck on the road for a number of hours. After they have loaded the last load the drivers are gone until the next day.

So the idea of a quick replacement just doesn't work at Menards. If the door was special ordered you would have to wait weeks for a new door to come in.

You are better off dealing with a local garage door shop that stocks the doors and has their installers bring the door with them. In many cases you will end up paying less going to an installing dealer than buying a door at Menards and paying someone to install it.

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