2015 Wal Mart Dr NE, Warren, OH 44483, USA
Not resolved
1.5
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1 comment

clarified order before buying with 3 counter people - when order arrived was 5 pieces not 5 squares ...manager offered no resolve except to refund money and make us go away - never even asked our names...cost us over $1,500 to find another place to purchase - Lowe's knocked themselves out to help--I was told buyer beware at Menard's and I should have known that the deal was not right from the beginning - my counter was - I checked with your personnel - 3 of them including the head counter person and all agreed that this was speciall pricing that for 1 square of this shake shingle was $29. not $29 each piece, in fact the new signs are misleading that they do not inidcate each. Very slight of hand - well this buyer will beware to not go to Menard's again unless they offer some financial resolve about my written complaint.

Product or Service Mentioned: Menards Customer Care.

Reason of review: Not as described/ advertised.

Monetary Loss: $1500.

Preferred solution: gift card for at least $1000.

Menards Cons: Misleading signage, Management, Manager not even asking our name.

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Anonymous
#1389054

Wall of text that I cannot read or understand.