Extensive damage on unpacking
Window pane sent for replacement.
3 week wait.
3 return trips.
Could not find.
Found window, didn't fit.
Wait for re-ordered window.
-I- contacted Vendor arranged damages settlement which was RELEASED TO YOU IN DECEMBER 2015 AND NOT CREDITED TO MY ACCOUNT! $563.51
Now, Three Months Later, you send me A CREDIT CHECK THAT has to be SPENT IN YOUR STORE? NOT VALID FOR PAYMENT ON MENARDS CHARGE CARDS? WTF!
THIS IS UNACCEPTABLE.
Crappy shipping container. Unprotected screens and vinyl windows.
Department manager blew me off when I complained.
Absolutely no representation by your store.
And you expect me to spend the reimbursement for damages AT your store?
Why would I want to spend another penny in your store?
More Review Details
|Discounts and Special Offers|
|Layout of Store|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- No customer service phone contact
- Store credit only
- Reason of review:
- Problems with payment
- Preferred solution:
- CREDIT MY ACCOUNT WITH THE MONEY YOU RECIEVED.
- Monetary loss:
- Product or service
- Pgt Eze-Breeze Windows
- Review category
- Supermarkets and Malls
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