Extensive damage on unpacking
Window pane sent for replacement.
3 week wait.
3 return trips.
Could not find.
Found window, didn't fit.
Wait for re-ordered window.
-I- contacted Vendor arranged damages settlement which was RELEASED TO YOU IN DECEMBER 2015 AND NOT CREDITED TO MY ACCOUNT! $563.51
Now, Three Months Later, you send me A CREDIT CHECK THAT has to be SPENT IN YOUR STORE? NOT VALID FOR PAYMENT ON MENARDS CHARGE CARDS? WTF!
THIS IS UNACCEPTABLE.
*** shipping container. Unprotected screens and vinyl windows.
Department manager blew me off when I complained.
Absolutely no representation by your store.
And you expect me to spend the reimbursement for damages AT your store?
Why would I want to spend another penny in your store?
Product or Service Mentioned: Menards Shipping Service.
Reason of review: Problems with payment.
Monetary Loss: $563.
Preferred solution: CREDIT MY ACCOUNT WITH THE MONEY YOU RECIEVED..
Menards Cons: No customer service phone contact, Store credit only.