Extensive damage on unpacking
Window pane sent for replacement.
3 week wait.
3 return trips.
Could not find.
Found window, didn't fit.
Wait for re-ordered window.
-I- contacted Vendor arranged damages settlement which was RELEASED TO YOU IN DECEMBER 2015 AND NOT CREDITED TO MY ACCOUNT! $563.51
Now, Three Months Later, you send me A CREDIT CHECK THAT has to be SPENT IN YOUR STORE? NOT VALID FOR PAYMENT ON MENARDS CHARGE CARDS? WTF!
THIS IS UNACCEPTABLE.
Crappy shipping container. Unprotected screens and vinyl windows.
Department manager blew me off when I complained.
Absolutely no representation by your store.
And you expect me to spend the reimbursement for damages AT your store?
Why would I want to spend another penny in your store?
Product or Service Mentioned: Menards Shipping Service.
Reason of review: Problems with payment.
Monetary Loss: $563.
Preferred solution: CREDIT MY ACCOUNT WITH THE MONEY YOU RECIEVED..
I didn't like: No customer service phone contact, Store credit only.