Davenport, Iowa
2 comments
100% full Not resolved

Windows ordered.

Received damaged.

Extensive damage on unpacking

Window pane sent for replacement.

3 week wait.

Store received.

Store lost.

3 return trips.

Could not find.

Found window, didn't fit.

Wait for re-ordered window.

-I- contacted Vendor arranged damages settlement which was RELEASED TO YOU IN DECEMBER 2015 AND NOT CREDITED TO MY ACCOUNT! $563.51

Now, Three Months Later, you send me A CREDIT CHECK THAT has to be SPENT IN YOUR STORE? NOT VALID FOR PAYMENT ON MENARDS CHARGE CARDS? WTF!

THIS IS UNACCEPTABLE.

Crappy shipping container. Unprotected screens and vinyl windows.

Poor service.

Department manager blew me off when I complained.

Absolutely no representation by your store.

And you expect me to spend the reimbursement for damages AT your store?

Why would I want to spend another penny in your store?

Review about: Pgt Eze-Breeze Windows.

I didn't like: No customer service phone contact, Store credit only.

Review #807780 is a subjective opinion of a user.

1.5
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
Customer service
Layout of Store
Website
Diversity of Products or Services
Staff
PRODUCT OR SERVICE Menards Shipping Service
Reason of Review / Monetary Loss Problems with payment / $563
Preferred solution CREDIT MY ACCOUNT WITH THE MONEY YOU RECIEVED.

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Anonymous
#1138435
Well the dont spend. They end up winning if you dont. I mean jeez complain about important stuff in life seriously people are such cry babys nowadays.
Anonymous
#1126726
Easy it's not actual money. It helps their profit if you don't spend.

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