I was walking in the store slipped on a trail of liquid that ran from the back of the store to the front. A clerk saw me and came over and if I was alright.
I got up and stood there to see if I had hurt anything. An assistant manager of the dept. came over and asked me if I was ok. I was looking at how far the trail went and saying it should be cleaned up before someone else fell, I warned a couple of shoppers to watch out.
One guy finally showed up with a bucket and started mopping at the front, I said you have one guy to take care of a spill like this. Another guy showed up with 2 caution signs and I made another comment about 2 signs for the length of the store. When I saw their lack of concern I made a couple of videos. I was then taken to the fron of the store to fill out a report.
I expressed that I thought they were taking their time in cleaning the spill up and the clerk said we are cleaning it up and once again I said 2 people, from that point on he was very rude. I thought I would be taken into an office so I followed him into the area behind the counter and he said would you go behind the counter. I then said I'll be back and went to check on the spill once again. Two people still working on it but one had gotten a dust mop and was going over it soaking it up.
I went back up front took a pic of Nick the rude clerk who was typing away. There were other people standing around waiting for help at which time he asked for my name, address and phone number. He said he didn't appreciate me taking a pic of him without permission and I told him it would have been nice if he had offered me a seat after having fallen. I then asked for a copy and was denied one, it seems they don't give you a copy.
I then asked for a corporate number and he mumbled something about their insurance company if I had a medical issues. He wrote down the number after I asked him to and that was it. At no time did anyone apologize for anything.
Once I made a comment about the clean up I was treated rudely. If this is normal treatment of a customer who falls in the store then I warn everyone to watch out or better yet go to Home Depot
Product or Service Mentioned: Menards Manager.