I have finally given up on Menards. Over the years we have had wrong paint mixed, wrong shingle estimates(causing us two delivery charges), and incomplete orders.
Now they seem to have lost an electronic payment and we are being harassed constantly by their credit department (who doesn't seem to have a clue about any communications pending on the account),and whopped with late fees for this payment and they don't lift one finger to try to locate where it may have gone. It was deducted from our account by our banking service. I am paying them off and will be done with that cheap place once and for all.
Lowes is a much more pleasurable shopping experience and more quality of merchandise.