6800 Wayzata Blvd, Minneapolis, MN 55426
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Exchange, Refund and Cancellation Policy
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Bought and installed these LED track lights carried by Menards. The lights have 5 years warranty and are claimed to have 10 years life time.

Manufactured in China, distributed by Luminex, sold at Menards. They started to fail right away, one by one. It's 6 months now. 4 out of 20 failed already: see the video of the 4th one failing yesterday.

Stay away from this product. It's a scam. Contacted Menards numerous times, filed complaint. All they would do is to pass it to Luminex, and Luminex keeps total silence.

The whole installation did cost me over $4,000. And the trap is that the tracks are not usable for anything else, as they are not compatible with lights of other brands.

They now need to be removed. What a sham.

Product or Service Mentioned: Patriot Lighting Lights.

Reason of review: Damaged or defective.

Monetary Loss: $6.

Preferred solution: Full refund.

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Anonymous
#1680766

The only time they have you fill out a complaint form is when you don't want to return the product to the store. As the product is over 90 days old they will give you a store credit for the purchase price if you return the lights to the store with your receipt.

Patriot lighting is Menards store brand of lighting they have made to their specs by various manufacturers.

Good luck in dealing with a manufacturer in China. Keep in mind that there is a reason the prices on these store brand products are lower than what you would find on name brand lighting in a lighting store.