We had zero issues until we were going to check out. Walked around, shopped for items, talked to other associates- NO ISSUES- As we are checking out with a cashier- who also said nothing- Savannah (not our cashier) came up to us and stated that my husband needed to wear a mask.
We told her not only were we checking out, but that she is the only person who has stated we need a mask- remember weve talked to other associates and shopped- TONS of people are walking around with no mask, including employees!!! Our state doesnt have a mask mandate for people with vaccines- she then becomes rude and starts to raise her voice.
Horrible guest service!!! Unbelievable behavior for someone holding a highlighter in front of guest services
Preferred solution: Let the company propose a solution.
Location: Foley, Alabama