Purchased a MENARD'S extended warranty for a Cuisinart coffee grinder/brewer. It needed to be fixed or replaced and it was under warranty that I purchased.
I had the original box, packaging, paperwork and receipts; they did not have any Cuisinart or any other coffee maker even close to compare for features or capabilities to trade; so I got "in store credit" instead of my money back to buy it elsewhere. Why buy a warranty if they won't honor as the warranty states. I understand their 90 day return policy BUT this IS different. I feel so cheated and argued this but got no where with customer service.
I DID NOT purchase this expensive coffee maker with store credit!!!
Wasted money and I WILL for sure tell every single person I talk to about this! It's a small town and word of mouth travels fast.
User's recommendation: DO NOT WASTE MONEY ON MENARD'S EXTENDED WARRANTY.
Preferred solution: Let the company propose a solution.
Menards Pros: Convenience.
Menards Cons: Employees lacking knowledge or common sense in most cases, Lack of concern for customer needs.
Location: 4809 Miller Trunk Hwy, Hermantown, MN 55811