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My husband and I visited Menard today with masks we brought with us on. I have Epilepsy and try to wear a mask but sometimes hyperventilate and HAVE to unhook my mask, I explained that and most employees all were very understanding about it.
Until we got to the register where Chelsie the checkout lady insisted I put it on after I explained my medical condition and did not care I would hyperventilate!!!. Yep just go into seizures I guess, she just cared about Menard mask policy. So did your female security guard whose named I didnt catch in the back pick up area of the store as well. Also while we were shopping we noticed at least 3 employees not wearing masks in different areas of the store, as well taking them off and on at will.
All of which I'm sure is on security feed from the store!.
Yes I do have pictures to back up my claim but I do not wish to get innocence employees in trouble but if corporate needs proof just ask......Please make sure medical conditions are acceptable and do not receive this treatment again please, my family spends A LOT of money in your store each year and has done so for years but I will not be treated this way due to a medical condition that is out of my control. Thank you Rebecca Gagne
Preferred solution: Apology.
Location: 3300 Ludington St, Escanaba, MI 49829