Elgin, Illinois
Not resolved
Customer service
Discounts and Special Offers
Layout of Store
Price Affordability
Product or Service Quality

At the Menards in Elgin, IL, there are only TWO electric carts. Many of the customers in this area are older and find it difficult to walk.

Out of these two carts, usually only one is working and one of them has a defective wheel. My husband has complained to the manager many times. Does this come out of their pay? Why is it so difficult to obtain more, good, electric carts.

If you go to Farm and Fleet, they have four or five. Walmart has at least three. What is the problem at Menards? My husband comes home complaining about this all the time and he spends a lot of time in that store...it is our main supplier for our rental buildings.

Please explain to me what the problem is with these vehicles.

Thank you. Ann Mapes

Product or Service Mentioned: Menards Customer Care.

Reason of review: Poor customer service.

Menards Pros: For the most part, For the most part the employees are quite nice, Store location is good.

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