Middletown, New York
Not resolved

August 20th at Menards in Waterloo, Iowa was the worst experience I have ever had at this store. The man who helped me with getting a door either didn't know much about his product or was brain dead.

I have purchased quite a few dollars worth of items at this store over the past 8 years but I'm not sure I want to continue going there when Home Depot and Lowe's are just down the street. This experience really ruined my day as I had to drive 50 miles just to get there and send nearly a half a day just to get one entry way door.

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Stay away from menards! very inferior quality when it comes to mastercraft doors!

Doors leak, factory reps. Will not respond, service is zero when you have a problem.


Good advise.