Detroit, Michigan
Not resolved
0 comments

Been a customer for a long time. Ordered 3 26" barstools and they sent me 6 30" barstools.

They refuse to exchange and will only send a call tag to pick up and expect me to pay a 25% restock fee. Went back and forth with customer service and they hold firm. Guess I stop payment and resell all 6. These were $220 barstools!

How *** can customer service be?! I have gone back and forth with them via email because they won't call me.

They only billed for 3 and sent 6 and I tried to point that out to them. They have lost a long time customer!

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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