I purchased $137 worth of items from them 7 days ago. I used a $47 in store return credit and $90 in cash for the purchase.
I received one of the items as a Christmas Gift, so thought I would return the item I purchased.
When I returned one of the items valued at $109, they immediately forced the original $47 In Store Credit back on me and only returned $62 of my Cash. This is a shady business practice and allows Menards to withhold revenues from their customers in order to force them to repurchase in the store if they ever want to have a hope of recovering their original funds.
Product or Service Mentioned: Menards Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $47.