State: District Of Columbia City: Washington Clear all filters (28 of 2246 reviews match)
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2.4
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Purchased bathroom vanity and matching medicine cabinet. Finish flaked off and water stained all the drawer faces. Manager told us it's not designed to get wet!!!!! It's in a BATHROOM!!!!!
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2 comments
Anonymous
#983609

There are no Menards in Washington DC. So...... You're lying.

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Review
#621855 Review #621855 is a subjective opinion of poster.
Reason of review
Bad quality
I was in the Columbus Nebraska store,, needing to have duplicate keys made, I could tell the young lady had very little expereince in doing this.. I asked if she was sure that they were correct. in which she assured me they were.. After getting back I find they do not...
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1 comment
Anonymous
#511102

Seeing on how you're such an expert on cutting keys why not do it yourself NEXT TIME. Menards uses a machine to cut the keys.

It's near impossible to mess it up unless you select the wrong blank. I've cut thousands of keys on that machine and even when using the correct blank often it will not work. Customer hands you the key you match it. It's a number 66 one of the most common you grab a blank on the backside it says the cassette to use.

Insert the cassette - then the keys - Hit button complete. Eye it up afterwards to make sure it didn't make any noticeable errors. Even when it looks identical it still may not work.

Your real problem is with the company that makes the machine to cut the keys. I suggest you contact them.

Review
#329535 Review #329535 is a subjective opinion of poster.
Service
Menards Manager
If I was you I would think about ordering it from a different store... Ordered some indoor/outdoor carpeting on 6/13 at Menards in Johnson Creek, WI Went to pick it up two days later, 6/15, and was told it had not been cut as of yet....then I was told that there was...
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2 comments
Anonymous
#811354

Enuff?!

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Review
#327620 Review #327620 is a subjective opinion of poster.
To my dismay when coming home to Casper Wy. Minards now does not give discounts to the military.I could not believe when the cashier told me that the discounts were gone.For a company that goes all out for American products and it's people can do this to the ...
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17 comments
Anonymous
#1046758

Maybe some of you need to go back to school and learn to spell menards first, and maybe they need to reinstate the draft so you can be real men. Real men risked and lost their lives for you all!

They deserve it! (Discounts)

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Review
#320537 Review #320537 is a subjective opinion of poster.
Service
Menards Cashier
I went to Menards again the other day to buy SCotts Turf Builder and could not find it. When i finally found an employee that knew anything, they told me that Menards no longer carries SCottts. WTF. I only buy Scotts, it works and helps me maintain the best lawn in the...
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21 comments
Anonymous
#1703694

If you are looking for the most popular name brands of products avoid Menards. Menards hates to have to compete with every other retailer in town for price.

It cuts into their profits. They would rather carry products that aren't in every other store allowing them to avoid competing for the lowest price, keeping their margins higher.

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#303182 Review #303182 is a subjective opinion of poster.

Menards in Washington, District Of Columbia - New Washer

I don't know how so many people have a problem with Menards !! When we needed a new washer i called several other stores and Menards had to BEST price & warranty !!! As for the Rebate program, I saved enough to buy both my grandchildrens back to school supplies for FREE !!!! YOU JUST NEED TO KNOW HOW TO USE IT !!!!! They save me over hundreds of dollars a year not counting weekley. I LOVE MENARDS And the products they sell !! My Husband also uses them for his work tool and our household repairs. So of the things they sell you can't get any where else !!!
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Review
#301653 Review #301653 is a subjective opinion of poster.
Service
Menards Rebate

Menards in Washington, District Of Columbia - Terrible place

they are lazy and ***, No one will help lift ,move or answere questions there. This was the last time we put up with ther awful attitude. We will travel to another city to find what we need. No more shopping at a place that just puts us in a bad mood. Three workers stood around and refused to help us move some wood so we could buy some. By the way with the registers set up the way they are. You are inviting a drawer snatch. Home Depot will get our money from now on. They are polite and helpful
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1 comment
Anonymous
#428837

I believed you right up until you said Home Depot was "polite and helpful". Almost fell out of my chair after reading that.

Review
#296232 Review #296232 is a subjective opinion of poster.
Second time around having to deal with this company in regards to receiving our rebate from them. First time we purchased a 55" TV from menards on their "special" rebate of 11% back through this company. First of all, the TV was faulty, so we returned it. We were...
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3 comments
Anonymous
#435962

I send in the rebate forms, I rarely actually get a rebate. I have even had someone else fill out the form just in case I'm doing it wrong.

No rebate. On those rare occasions when a rebate does arrive, it's not a check, it's a merchandise voucher, so Menards gets the money anyway. I have learned not to pay attention to rebates.

If I want the product, I just figure on the real price rather than the fantasy price. It's easier on the stress zone.

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Review
#295137 Review #295137 is a subjective opinion of poster.
Service
Menards Rebate

Customer service at menards

I was unimpressed with the help when a problem arose when an order was goofed up with shop doors I ordered at menards in hutchinson mn.First I ordered the doors with solid shafts on the torsion springs.They came with the hollow tubes.They called the company and straightened it out.fine.Then when installing them I was short the proper parts.I was told to call the company myself or they would have to charge me!I did so and the company,ideal doors was awsome,had my parts sent out to me imediatly.I had an oops and ruined a panel and ordered a new one.It showed op a 16 foot panel instead of a 12ft.They admitted they made a mistake as anyone can but told me being I didnt catch it on ther order either I had to pay the return charge and the $208 DOLLAR panel ended op costing me close to $300 dollars.I started taking some of my bussiness back to the local lumber yards.One thing to remember is that any bussiness is only as good as the people that are working there.
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4 comments
Anonymous
#601147

If it was a special order of course they are going to charge you a stocking fee. because we can't send back special orders after they get to the store so we have to stock this one item we probably wont be able to sell. they should of gone over your picking list with you before you went to pay and you should of paid attention as well.

Anonymous
#401507

Menards has always been top of the line if the issue is approached the right way. Issues are very few but the help has always been there but for 1 thing. They will never get that resolved :grin

Anonymous
#395560

This may be the fault of both sides. Menards should have reviewed and verified the order that the correct size was being order and also guest for not checking the order also to make sure his replacement order is correct.

Nevertheless, the store should have taken back the door and ordered the new panel without charging a restock fee. #1 thing is to make the guest happy.

Anonymous
#395111

Something is not right here. Menards has always been awesome at doing everything possible for the customer.

You are leaving out something. You probably ordered a 16' panel and are blaming them and mad cause they charged you the return for your screw up.

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Review
#282730 Review #282730 is a subjective opinion of poster.

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

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I ordered 3 interior doors from Menard's Master Craft ( I'm told that Master Craft is owned by Menard's) When I received the doors I discovered that the latch was not moriset into the door the factory and the store said that they do that because all latches...
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6 comments
Anonymous
#1048279

If this reviewer could write in the English language, the review might be understandable.

As a master carpenter, all I could understand is that this reviewer doesn't have any idea how to install a prehung door.

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#274110 Review #274110 is a subjective opinion of poster.