Menards has return policy about no receipt returns. I met all the criteria and have already spent close to $80,000.00 since November 2020.
I regularly have receipts for my return items but couldn't find this one.
They would not let me return these items for store credit so as to purchase different items for another job. I did end up finding the receipt and the return was made that same day.
It was embarrassing to say the least but I can't get menards to tell me why I was treated differently than everyone else.
Nor can I get a response from menards corporate office
User's recommendation: Shop at home depot.
Product or Service Mentioned: Menards Customer Care.
Monetary Loss: $275.
Preferred solution: An explanation of why I'm treated differently and an apology..
Menards Pros: There everywhere, Unable to contact customer service, Are low prices, Save money usually.
Menards Cons: Way i was treated rude cashier, Response of corporate management, Rude ignorant.
Location: 500 Menard Drive, Morris, IL 60450