I am very disappointed with today's service when returning items. A person with the name Gaby at Menards'- Long Grove was very rude and did not want to help me.
To my question, if someone else can help me just say NO. I was the only person at her desk so she was not busy. She did not apologize to me. When I asked for a manager, she told me to look for him/her alone.
This behavior should not be accepted on the return service. Such a person should not work with costumers. She was not competent, she could not find my order, so she only said that I was doing it myself.
I am terrified of this situation and it is in such a large store. I will not do more shopping at this store.
Reason of review: Poor customer service.