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I sent a rebate form in the first week of September for $116. We never got it.
I have sent it two request rebate messages in on your website and nobody has bothered to respond. Is this anyway to run a company. I even doubt if anyone will even bother to respond to this. If it was only a couple of do;;ars I wouldn't bother, but it's $116.
We have spent thousands of dollars at your store and this is the way we get treated. I will expect to hear from someone very soon. I called the phone number that I got from the Janesville Menards and that was a waste of time. Your customer service really needs to improve.
I guess if I don't here from someone we will start shopping and Home Depot or Lowe's. Maybe they have better customer service that you do.
Location: Janesville, Wisconsin