Menards - Delivered wrong door and other cust. issues
Menards delivered the wrong patio door, however we did not discover the mistake until after the installers had put it in.
They admitted they delivered the wrong door, so we wanted them to remove the incorrect door and to pay for the correct door to be installed.
They told us they would only exchange the door for the correct one. We would have to remove the incorrect door and reinstall the correct one ourselves.
Also, they wouldn't give us a new door until the old door was returned.
They made us purchase another door to be delivered and when the old door is returned, then they will refund for the 2nd door.
They also refused to pay for the installation of the new door.
We are not happy and plan to sue!
Monetary Loss: $400.