Menards - Defective carpet
I bought some pad attached carpet.Rolled it out and rough cut to fit room.
It laid there 4 days. It had waves in it and absolutely would not lay flat. Worked on it for days. Contacted customer service.
they gave me solutions for an area rug. Told them it was carpet, not a rug. Tey then said to return it for refund or exchange. Took it back and re-ordered carpet.
Had several pros look at it and both agreed carpet came from the end of a roll.
At Menards, they said no guarantee the re-order would not have similar problems.Quickly learned my time, expense and frustration meant squat.
Review about: Carpet.
Reason of review: Bad quality.
Monetary Loss: $260.
Preferred solution: Deliver product or service ordered.
I didn't like: Unhappy with ddefective product resolution.