we went to menards to buy the roofing for our contractor and were told our credit limit had been decreased significantly. We had no written communication from credit co.
we used another card. Received a letter 2 weeks later of the decrease. In another 2 weeks we got another letter saying because of our excellent credit rating they were raising the limit again. We believe we were targeted because we never carry a credit balance.
we will never use our menards card again and are considering purchasing our home improvement materials elsewhere. What sort of customer service were you employing.
do you know how embarrassing it is to try to purchase a significant amount of goods and be told in front of other customers you can't buy the items? We have an excellent credit rating, (which we checked immediately following the incident.
Product or Service Mentioned: Menards Credit Card.
Monetary Loss: $2300.