BOUGHT A MOWER FOR $403 after tax, part number 2703880. after the relatively easy setup process i filled it up with oil and gas.
This model of mower has no prime bulb and boast that it doesn't need one. Well guess what the mower wont prime and after 30 minutes of pulling on the cord i called the effingham menards where i bought the mower. After talking to john erickson he couldn't do anything for me so he transferred me to the "manager" Dave eddings. he told me i would have to take it to a shop and have it fixed.
I told him it was less than an hour old and i had the receipt and would like a new one. He told me no i couldn't get a new one since i put gas in it. so i have to pay a mower shop 50 an hour in labor plus parts to fix a new mower. i asked if he had a boss i could talk to.
he told me that he didn't have a boss and that i had to deal with him.
i asked if there was some kind of district manager or someone who was over him he said no he didn't answer to anyone. he gave me a customer satisfaction number and it is a JOKE.
Monetary Loss: $406.