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Bought a new frig on 3/6/2020, was delivered on 3/7/2020 by their contractor (delivery) D&;;;;;;;R Enterprises out of Minnesota. The delivery driver was courteous but 1 guy was not enough to handle the frig....good thing my son was here to help.
Once the frig was in the house and being set up the delivery driver, not intetnionally, damaged our kitchen floor.
There were a number of tears in the linoleum due to a metal strap on the bottom that was apparently not taken off at the store (Ames, IA) where we purchased it.
We have been going around and around with the "owner" of this company...a "Ryan" who has been putting this off for months and months and is a useless tool.
Tired of his *** We have gotten and sent him the 3 quotes to get the floor fixed and he just ignores completely or hangs up. Have complained to the local Menards and am getting zero satisfaction.
Product or Service Mentioned: Menards Delivery Service.
Monetary Loss: $1500.
Preferred solution: Full refund.
Location: 700 Southeast 16th Street, Ames, IA 50010