We ordered some shelving recently. The shelves arrived horribly packed and every board was damaged.
The brackets never did ship. We have tried their return form, contact form, and Facebook page for weeks and have yet to hear a word back from them. Their customer service is HORRIBLE for online buyers!
We're now faced with getting our credit card involved to make this right. To add insult to injury, we were charged over $50 for shipping to only have half of the order shipped, and what did arrive was badly damaged.
User's recommendation: Use extreme caution if ordering online. You have no recourse if something goes wrong.
Location: Remsen, Iowa