Contact Menards Customer Service
Menards Phone Numbers and Emails
Toll-Free Number:
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(800) 871-2800Menards BIG Card (Capital One)
- Total calls: 9.9K
- Issues resolved: 311
- Last call:
Customer Service:
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(800) 560-8274Menards BIG Card Application
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(888) 816-0050Menards Contractor Card
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(800) 880-6318Menards Contractor or Commercial Card (Capital One)
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Menards Emails:
Menards Contact Information
Menards Website:
Menards Help Center:
Corporate Office Address:
How to Contact Menards Customer Service?
Menards recommends that you check the help center before attempting to contact them directly. They have a comprehensive help center where you can find responses and solutions to the most common customer questions and issues.
The Menard help center covers topics such as orders, shipping, returns, warranties and protection plans, pricing, payment methods, credit programs, tax exemptions, rebates, and account setting among others.
If you can’t find a solution at the help center, you can reach the Menards customer support via email, self-help portal, mail, or social media. You can also resolve some issues via their self-help portal. To access it, log into your account and you will be able to manage your orders, lists, and other account settings. Note that there is no Menards phone number provided on their website that you can call directly.
Contact Menards Customer Service Via Email
You can reach out to them via email for orders and website inquiries by filling the contact form provided on their website. Alternatively, you can write directly to the Menards email address: customerservice@menardsoc.com
On the form, you will be required to provide a category for your reason of inquiry, first and last name, business name where applicable, your address, zip code, city, state, county, email, order number (where necessary), and an overall description of the issue then submit the form.
Contact Menards Customer Service Via Social Media
Menards has social media pages where you can message them directly (Facebook and Twitter (@Menards)).
Contact Menards Customer Service Via Mail
Or, you could send a mail to the Menards address at 5101 Menard Drive, Eau Claire, WI 54703. They provide a downloadable complaint form on their website that you can fill and send to their corporate address. If you bought an item from a local store, Menards recommends that you contact the local store directly for any questions, issues, or complaints.
Summary of Menards Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Menards Customer Service?
Payments and Charges Question:
- “Mailed rebate never received”
- “I signed up for Menards and downloaded the app and never got my promo code or my discounts from the different sites”
- “Rebate”
Cards Question:
- “Card assistance”
- “To apply for credit card”
- “Stolen gift cards”
Shipping and Delivery Question:
- “Stop shipment”
- “Package not received”
- “I have order something and went to the wrong address”
Request for Information Question:
- “Check on rebate”
- “Trying to find out why we do not receive the add in mail”
- “I looking for a job in menards”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel and order”
- “Cancel order”
Staff Question:
- “Customer service issue”
- “Bad customer service”
- “*** poor customer service”
Return/ Replace Question:
- “Returns”
- “Return”
- “Return issue not resolved”
Product/ Service Question:
- “Buy and fly”
- “Received package in damaged condition .items missing”
- “Damaged”
Account Question:
- “Change of name on account”
- “Login issues”
- “Pay balance”
Refund Question:
- “Refund”
- “Refund issues”
- “Refund for Shower door from Vigo”
Website/ Application Question:
- “Complaint on website”
- “Application”
- “Trying to place a order online”
Employment Question:
- “Payroll”
- “Payoff”
- “W2”
Other Question:
- “Wrong selection on finance option”
- “Needing a circuit board for a king pellet stove model nmbr 5502m serial nmbr 1882-36”
- “My order”
About
Rebate, Customer Care, Manager
Credit Card, Freezer, Yardsport Ys200 Utility Vehicle
Pros: Prices, Generally favorable shopping, Selection, Price, I like shopping at menards
Cons: Poor customer service, Customer service, Rude manager, Poor service, Willing to make their problem look like your fault
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Menards, Inc. is a family-owned company that specializes in home improvement. It was founded by John Menard Jr. in 1960. Its headquarters is based in Eau Claire, Wisconsin, United States. Menards offers a broad range of products under the following categories: Appliances, Building Materials, Home & Décor, Electrical, Outdoors, and many more. The company also specializes in heating, cooling, plumbing, flooring, and painting. Its project center offers buying guides, how-to videos, design-it center, and garden center. There are 300 Menards stores in 14 US states including South Dakota, North Dakota, Ohio, Michigan, and Indiana. The slogan of the company is as follows: "Save Big Money".
Menards is ranked 75 out of 373 in Supermarkets and Malls category
USA
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