Contact Menards Customer Service
Menards Phone Numbers and Emails
Toll-Free Number:
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(800) 871-2800
Menards BIG Card (Capital One)
Customer Service:
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(800) 871-2800
Menards BIG Card (Capital One)
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(800) 560-8274
Menards BIG Card Application
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(888) 816-0050
Menards Contractor Card
Menards Emails:
Menards Contact Information
Menards Website:
Menards Online Chat:
Corporate Office Address:
How to Contact Menards Customer Service?
Menards recommends that you check the help center before attempting to contact them directly. They have a comprehensive help center where you can find responses and solutions to the most common customer questions and issues.
The Menard help center covers topics such as orders, shipping, returns, warranties and protection plans, pricing, payment methods, credit programs, tax exemptions, rebates, and account setting among others.
If you can’t find a solution at the help center, you can reach the Menards customer support via email, self-help portal, mail, or social media. You can also resolve some issues via their self-help portal. To access it, log into your account and you will be able to manage your orders, lists, and other account settings. Note that there is no Menards phone number provided on their website that you can call directly.
Contact Menards Customer Service Via Email
You can reach out to them via email for orders and website inquiries by filling the contact form provided on their website. Alternatively, you can write directly to the Menards email address: customerservice@menardsoc.com
On the form, you will be required to provide a category for your reason of inquiry, first and last name, business name where applicable, your address, zip code, city, state, county, email, order number (where necessary), and an overall description of the issue then submit the form.
Contact Menards Customer Service Via Social Media
Menards has social media pages where you can message them directly (Facebook and Twitter (@Menards)).
Contact Menards Customer Service Via Mail
Or, you could send a mail to the Menards address at 5101 Menard Drive, Eau Claire, WI 54703. They provide a downloadable complaint form on their website that you can fill and send to their corporate address. If you bought an item from a local store, Menards recommends that you contact the local store directly for any questions, issues, or complaints.
Summary of Menards Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Menards Customer Service?
Payments and Charges Question:
- “Rebate concern”
- “Need rebate receipt from online purchase FLRC61321 e”
- “Rebate”
Cards Question:
- “Help ordering gift card”
- “Lost.card”
- “Someone fraudulently used my card”
Shipping and Delivery Question:
- “Deliver two different state”
- “I want to waive the cost of shipping due to ordering just one pillow to complete my set I bought in store.”
- “Didnt get a part of my order”
Request for Information Question:
- “Trying to find out where my rebates are”
- “Ceiling fan assistance”
- “Inquire about a chair new in box, not a floor model”
Staff Question:
- “Very poor customer service”
- “Customer service”
- “Customer service concern”
Activation/ Cancellation Question:
- “Cancel order”
- “Order cancellation”
- “I need to cancel an order”
Return/ Replace Question:
- “Return”
- Return policy
- “Complaint regarding a return”
Product/ Service Question:
- “Unsafe work environment”
- “Looking to buy a part”
- “Order a light fixture”
Account Question:
- “Can't access account”
- “Account”
- “Locked out of account”
Refund Question:
- “Refund”
- “Refund issues”
- “I need refund for a online order that the store die not have”
Website/ Application Question:
- “Trying to place a order online”
- “Application/ fraud”
- “Order online”
Employment Question:
- “W2”
- “Payroll”
- “Employment verification”
Other Question:
- “Bad customer”
- “Review”
- “Receipt”
About
Rebate, Customer Care, Manager
Credit Card, Freezer, Yardsport Ys200 Utility Vehicle
Pros: Prices, Generally favorable shopping, Selection, Usually satisfied, Rebate programs
Cons: Poor customer service, Rude manager, Customer service, Poor service, Response of local management
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Menards, Inc. is a family-owned company that specializes in home improvement. It was founded by John Menard Jr. in 1960. Its headquarters is based in Eau Claire, Wisconsin, United States. Menards offers a broad range of products under the following categories: Appliances, Building Materials, Home & Décor, Electrical, Outdoors, and many more. The company also specializes in heating, cooling, plumbing, flooring, and painting. Its project center offers buying guides, how-to videos, design-it center, and garden center. There are 300 Menards stores in 14 US states including South Dakota, North Dakota, Ohio, Michigan, and Indiana. The slogan of the company is as follows: "Save Big Money".
Menards is ranked 75 out of 372 in Supermarkets and Malls category
USA
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