Menards Contact Information

Menards® BIG Card account:

  • (800) 871-2800

Menards® Contractor & Commercial Card:

  • (800) 880-6318

Stores:

  • (815) 936-1820 1260 CHRISTINE DRIVE BRADLEY, IL
  • (218) 741-5447 1500 17th STREET SOUTH VIRGINIA, MN
  • (507) 532-4439 1500 BOYER DRIVE MARSHALL, MN
  • (605) 224-9660 2010 N GARFIELD AVE PIERRE, SD
  • (740) 389-2493 2400 MARION-MT GILEAD RD MARION, OH
  • (308) 630-0054 2401 DELTA DRIVE SCOTTSBLUFF, NE
  • (618) 993-0982 2500 BLUE HERON DRIVE MARION, IL
  • (507) 252-8838 3000 S BROADWAY ROCHESTER, MN
  • (270) 684-0325 3001 HEARTLAND CROSSING OWENSBORO, KY
  • (715) 832-3344 3619 SOUTH HASTINGS WAY EAU CLAIRE, WI
  • (605) 226-1333 3821 SIXTH AVENUE SE ABERDEEN, SD
  • (307) 635-2201 4355 WINDMILL RD CHEYENNE, WY
  • (641) 423-0151 540 VILLAGE GREEN DR SW MASON CITY, IA
  • (307) 232-9410 6220 MENARD DRIVE CASPER, WY
  • (260) 441-0406 7702 SOUTHTOWN CROSSING FORT WAYNE, IN
  • (309) 452-6299 900 GREENBRIAR DRIVE NORMAL, IL

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Headquarters Address:

Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
United States

Social Networks:

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Summary of Menards Customer Service Calls

643 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:02 AVG CALL DURATION
11% ISSUES RESOLVED

Customers Contact Menards to Ask about:

Payments and Charges:

  • “Bill”
  • “Lost rebate”
  • “Would like for my rebates to automatically be processed to my big card”

Shipping and Delivery:

  • “I ordered a blind and the order was in complete and I was told the missing part will arrive on the 26th of sept but I did not receive it”
  • “Did not received rebate as of 8-20-18”
  • “I still did not receive My Renate From 4 months ago didn’t”

Cards:

  • “Credit to Credit Card”
  • “Gift card”
  • “New card”

Staff:

  • “Customer service”
  • “*** service”
  • “Complaint and how I was treated in a store”

Product/ Service:

  • “Poor quality retaining wall stones”
  • “Recied defective product”
  • “Missing insructions on self-assembly cabinet”

Request for Information:

  • “A question about the 11 percent rebate”
  • “Credit concerns”
  • “Checking job appilcation”

Return/ Replace:

  • “Return”
  • “Complaint about manager being extremely rude and return of a product missing parts”
  • “Return issue”

Account:

  • “Account declined”
  • “Login issues”
  • “Balance”

Refund:

  • “My refund”
  • “Refund”

Employment:

  • “Employee discrimination”
  • “W2 duplicate for tax purposes”
  • “W2”

Activation/ Cancellation:

  • “Cancel order”

Website/ Application:

  • “Item.stuck.in cart online order”
  • “Issues with app”

Other:

  • “Because the bathroom dryers in the Evendale Menards don't work.”
  • “Wedding gift registry”
  • “Problem with online order”

Menards Rating Stats

2.4 out of 5 stars
based on 603 reviews
See all 2056 reviews reviews

Rating stats

  1. 188 reviews
  2. 147 reviews
  3. 134 reviews
  4. 88 reviews
  5. 46 reviews

About Menards

Top 5 Menards Services

Rebate, Manager, Customer Care, Cashier, Delivery Service

Top 5 Likes about Menards

Prices, Vast inventory selections, Products, Generally favorable shopping, Store size

Top 5 Dislikes about Menards

Poor customer service, Response of local management, Rude manager, Refund policy, Rebate

Summary

Menards, Inc. is a family-owned company that specializes in home improvement. It was founded by John Menard Jr. in 1960. Its headquarters is based in Eau Claire, Wisconsin, United States. Menards offers a broad range of products under the following categories: Appliances, Building Materials, Home & Décor, Electrical, Outdoors, and many more. The company also specializes in heating, cooling, plumbing, flooring, and painting. Its project center offers buying guides, how-to videos, design-it center, and garden center. There are 300 Menards stores in 14 US states including South Dakota, North Dakota, Ohio, Michigan, and Indiana. The slogan of the company is as follows: "Save Big Money".

Menards reviews and complaints

Menards is ranked 35 out of 450 in Supermarkets and Malls category

Area Served

USA

Payment Methods

VISA

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Menards Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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