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Contact Menards Customer Service

How to Reach a Person at Menards

Verified Contact Information

Toll-Free Number:

  • 1-833-690-1252
Call Now
Send Message

Customer Service:

  • 1-304-933-6013
    Store In Bridgeport, WV
  • 1-330-343-0552
    Store In New Philadelphia, OH
  • 1-304-547-0062
    Store In Triadelphia, WV
  • 1-304-983-7400
    Store In Westover, WМ

Accessibility:

accessibility@menard-inc.com

Customer Service:

customerservice@menardsoc.com

Menards Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Menards Phone Number
1 (833) 690-1252
Average Calls duration
1 minute
Most Popular Menards Email Address
customerservice@menardsoc.com
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
2% phone, 98% email
Common Reasons for Contact
Product/ service, return/ replace, payments and charges
View full overview

How to Contact Menards Customer Service?

Menards have a comprehensive help center where you can find responses and solutions to the most common customer questions and issues. Check it before contact directly them.

If you can’t find a solution at the help center, you can reach the Menards customer support via email, self-help portal, mail, or social media. You can also resolve some issues via their self-help portal. To access it, log into your account and you will be able to manage your orders, lists, and other account settings. Note that there is no Menards phone number provided on their website that you can call directly.

You can reach out to them via email for orders and website inquiries by filling the contact form provided on their website. Alternatively, you can write directly to the Menards email address: customerservice@menardsoc.com
On the form, you will be required to provide a category for your reason of inquiry, first and last name, business name where applicable, your address, zip code, city, state, county, email, order number (where necessary), and an overall description of the issue then submit the form.

Menards has social media pages where you can message them directly (Facebook and Twitter (@Menards)).

Or, you could send a mail to the Menards address at 5101 Menard Drive, Eau Claire, WI 54703. They provide a downloadable complaint form on their website that you can fill and send to their corporate address. If you bought an item from a local store, Menards recommends that you contact the local store directly for any questions, issues, or complaints.

PissedConsumer Club

Contact Information

Menards Website:

Menards Help Center:

Corporate Office Address:

Menard, Inc.
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States

Why Customers Call Menards?

Top Reasons of Customers Calls

  • Payments and Charges 27%
  • Customer Inquiries & Issues 18%
  • Product/ Service 10%
  • Request for Information 10%
  • Shipping and Delivery 9%
  • Cards 9%
  • Return/ Replace 4%
  • Activation/ Cancellation 4%
  • Staff 3%
  • Account 2%
  • Refund 2%
  • Website/ Application 1%
  • Employment <1%

Payments and Charges

27%
  • "Rebate"
  • "Need receipts"
  • "Fraud"

Customer Inquiries & Issues

18%
  • "my order"
  • "Menard's Moving Urgent situation"
  • "My special order was not complete"

Product/ Service

10%
  • "Defective products ordered on line; one pickup the other delivered."
  • "Cracked merchandise"
  • "My washing machine quit working and I got no one helping me to get it fixed"

Request for Information

10%
  • "Helping"
  • "Questions on gas fireplace i purchased"
  • "About my rebate"

Shipping and Delivery

9%
  • "Missing items"
  • "Never received rebate check"
  • "Terrible delivery"

Cards

9%
  • "Card stolen"
  • "Lost card"
  • "Credit card account"

Return/ Replace

4%
  • "Replacement card"
  • "Need to change shipping to store delivery"
  • "Order return"

Activation/ Cancellation

4%
  • "Cancel my order"
  • "Cancel order"
  • "Cancel online order"

Staff

3%
  • "Rude worker at Menards and the exchange procedure"
  • "Unhappy with rental service"
  • "Customer service"

Account

2%
  • "Trouble with sign on"
  • "can't log in"
  • "Account"

Refund

2%
  • "Need a refund and store manager said he cannot give it."
  • "Refund status"
  • "Refund discrepancy"

Website/ Application

1%
  • "Medicine cabinet window,had chip in mirro; and one of the light socket not installed correctly in light over med cabinet."
  • "Order online"
  • "I can't install a Pioneer Ceiling fan light purchased at Menards"

Employment

<1%
  • "Need a w-2 from 2019"
  • "w2"
  • "An issue with trust company building our trusses wrong cost me time and money and material on a job to correct the issue looking for reimbursement"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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