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Update by user Apr 28, 2020
It says nothing on the receipt about not refunding or exchanging once you leave the store.
Original review posted by user Apr 28, 2020
Manager Bryan Araque is rude as *** Not allowing me a refund or exchange the item for another after it fell off the bottom of my cart in the parking lot. The item was stolen and packaging run over.
I was told once I'm in the parking lot it is no longer Menard's problem.DO
Additionally, the item was put on top of a bag of potting soil by YOUR CASHIERS.
Well done, Menards Clybourn. I will never shop there again and I'm putting this all over the internet, specifically calling out Bryan Araque.
User's recommendation: DO NOT SHOP AT MENARDS.
Product or Service Mentioned: Menards Cashier.
Monetary Loss: $8.
Preferred solution: Deliver product or service ordered.
Menards Cons: Lack of caring on part of personnel, Problem not taken care of.
Location: 2601 N Clybourn Ave, Chicago, IL 60614