I purchased a snow thrower. Their employees put it in my trunk and stated "you will be fine to drive over and tie it down." I proceeded to get in my car and drive 1 foot, at which time it fell out, mind you I am still 10 feet in front of their front door in their parking lot.
The response from the individuals online, as well as supervisors/managers up to the store manager were that it is my fault and they will do nothing. They were rude and disrespectful as well as condescending and bordered on being abusive.
I will never step foot in that place or any Menard's for as long as I live and I will do everything in my power to make sure that nobody I know does either.
Product or Service Mentioned: Menards Manager.
Monetary Loss: $500.