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2.5

When I went to the store after being called that my order was in. I had a driver come and take me to pickup my purchase.

The person said they didn't have my order at first, and then he did some checking, and they found one pallet of my bricks. He said they don't have all of my order. I was furious because now I have to pay another driver to come back and take me to your store once my order is complete. How can you do business of you tell people they have all the stuff on and when they drive 35 minutes it not there.

This is ridiculous.

I do a lot of business at Menard and this has upset me that I might not return. I'll even put word out on what this company has done.

User's recommendation: Watch when you order.

Location: Aurora, Ohio

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