Mask issue in Baraboo store. I have a Medical exertion, due to my oxygen levels not being good with the mask and rebreathing CO2.
Upon entering your store I was confronted by an extremely snotty employee who while smiling told my exemption was no concern to her, put a mask on or leave. See then called the female Mgr. Who I have found is extremely rude and abusive in prior dealings, when going to other stores were more than happy to satisfy my situations.
In this case, she said it was private property and her right to deny anyone entrance that doesnt comply with Her orders! That medical exemptions are a joke, and if I was too ignorant to put on a mask, to PLEASE leave or she would call the police!
I spend around $10,000 per year at your stores with my business. I swore one time I would never go back to that store, but my wife wanted a few things while we were in the area.
If your going to continue to allow abusive Managers to degrade customers, I not only will not go to this store but encourage everyone I know to avoid it like the plague!
I get tested every 3 weeks at the VA, always negative. I think I probably wouldnt have a problem wearing mask for a short time if they would be courteous and not snotty little ***
User's recommendation: Staff take sensitivity training!
Preferred solution: Apology.
Menards Pros: Pricing.
Menards Cons: Problem not taken care of.