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We are (or were) very good customers of Menard's. I know where everything is in our regular store, but after the other day shopping there my husband said he was done with them.
I've considered writing before, but always decided not to because the good out-weighed the bad. I'm writing today to let you know what happened on Jan. 8,2021. We went to purchase paneling for our house.
My husband went to get the paneling and went to get paint and nails and such, when we met up front my husband was totally exhausted and very upset. He told me that he had 4 employees sit at the end of the aisle and watch him load 18 sheets of paneling and not one of them offered to help, now mind you, my husband has a heart condition, he could have collapsed lifting that much.
I believe those 4 employees should have gotten off their butts and helped him!! l
User's recommendation: Tell them upfront that will need help loading your items unto a cart, because some of them will just sit by and watch you sweating it out!
Preferred solution: Let the company propose a solution.
Location: 5511 Meijer Drive, Fort Wayne, IN 46835