This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
I'm asthmatic and do my best to keep my face covered with a cloth face covering but frequently pull it down to get some fresh air and every time I'm at Menards in Terre Haute on Ft. Harrison the second I take it down a store associate comes out of nowhere to ask me to put my mask on.
I've been harassed more than once by the Security Guard (Luke) and I've made him aware of my medical condition, but he informed me "he didn't care. Furthermore, I live close to Menards, so It's convenient but since I was there last and harassed again I've started driving the extra few miles to Lowe's and not once have I been bothered by an associate about my mask, and they've actually came up and asked if I was finding everything ok (they don't ask me that at Menards).
It is a shame to be bothered by people and harassed while shopping and spending money and all the while trying to keep myself and others safe and wear my mask as much as my condition allows. I've also noticed the cashiers are not cleaning the pin pads for the credit cards after each customer uses it.
Preferred solution: Let the company propose a solution.
Menards Cons: Poor customer service and accountability.
Location: 1380 Fort Harrison Road, Terre Haute, IN 47804