Menards - Clerk sold utility vehicle that we had previously called and said we were coming up to purchase.
We drove to Bloomington, IN, from our home abt 1 hr away and looked at a Yardsport Utility Vehicle. We decided to purchase the top of the line one.
We returned home to get our truck to haul it in, and called to tell store we were on our way up to pay for it. When we got there we were told that it had just been sold and that there were no more of that model to be had. This caused us a lot of wasted time and gas.
Since they knew we were on our way they should not have sold it to another customer. So much for customer service!