We ordered 60' of carpet from Menards in anticipation of finishing a basement remodel by Labor Day. We shopped just about every store in our area.
We chose Menards because they promised (on three separate occasions with three different employees) delivery in two weeks. At two weeks I called the store and was told that it would not leave the distribution center until 4 weeks from the original order date. When I asked why I was told a different story in the store the employee accused me of making up what was told to me and that the person who placed the order would never had said such a thing.
Customer service email was returned as "delivery dates are only estimates". Terrible customer service and lying employees.
Product or Service Mentioned: Menards Delivery Service.
Reason of review: false promises.
Preferred solution: quicker delivery.