I was at the Aberdeen, SD store and looked at trellis. Next day I went back to store and bought the trellis I wanted and took the paperwork for my son to pick up after he got home from work.
He picked up the trellis, but the employee had written the wrong SKU so I got the short trellis. I returned them to the store and got paperwork for the right trellis - again to be picked up by my son. When he went to pick them up a couple of days later, he was told they were all out of them. When I was at the store, I asked how many they had and was told they had 12.
Was also told they were not able to order more for me, plus they were on sale when I bought them for $14.99 each. When I went on line to check, they were not only higher, but it said they couldn't be shipped to store so I assume I would also have to pay postage to have them shipped to my home. Was also told Watertown had some and when asked if they could get a couple from them, was told they didn't have a truck between Watertown and Aberdeen. I am very disappointed by all this.
I have been a good customer of Menards for a number of years and do not feel I was treated with fairness and respect.
Please advise! Bonnie Roeszler email@example.com