Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Other Product Review

1.2
Details
Somebody should do research on where menards gets their???,????? products from a garage sale? we are building a brand new home and more thanthan half our materials that we ordered had
View full review
Review
#705525 Review #705525 is a subjective opinion of poster.
Reason of review
Bad quality
1.5
Details
our beautiful deck looks like it was built with scrap or junk wood the rails that look so nice when we got them are all splitting the wood we paid more for the floor part has not only split but warped and is splintering so much we have had to buy indoor out door carpet...
View full review
6 comments
Anonymous
#1047287

I would love to side with you but really it's lumber chances are it was fresh treated lumber and yourself or your installer didn't know or care enough to wait to install it as lumber dries it shrinks all those nails and screws u put in it caused the damage. Of u purchesed white wood and painted it in that case u would just be an ***.

View more comments
Review
#705028 Review #705028 is a subjective opinion of poster.
Pros
  • Store size
Reason of review
Damaged or defective
Loss
$3000
Preferred solution
at the very least i would like to see them appear to want to make this rite by giving us in store credit to replace some of the wood and rails and the paint we wasted our money on because the wood was junk and it split any way
1.0
Details
I order a built yourself storage shed 12x12 I got wrecked product not enough product to build my shed and I went and talk to the lady she told me it was receiving problem well the problem I had was I had to buy more material because I was shorted and oh to bad it...
View full review
Review
#704579 Review #704579 is a subjective opinion of poster.
Cons
  • Where no help
  • I did not like
Reason of review
Pricing issue
I was an emloyee of Menards CC sales team for 10 years and I left a year before they got rid of the department. And I could tell for a few years that it was coming thats why i got out. i knew it was coming to an end because the owner of Menards John Menard is an...
View full review
12 comments
Anonymous
#1320651

I purchased a patio screen door for my sliders and mike in doors wouldn't take my call and faith was extremely rude because they gave me the name of a contractor who charged me 75.00 to put screen door on which fell off and it was Ron Pagan of rp carpentry and he is NOT a contractor!!!!! Red flag should've been when Ron had to read directions and he noticed door was bent which menards couldn't be bothered to even help me.

So I have a patio door I paid 75.00 for and wasn't installed properly and Ron would not give me a receipt after I asked for one because I paid cash. I'm shocked because if menards had good customer service they would've given me a discount on door which was wrapped so I had no clue it was bent and to give the name of a person who is NOT a contractor just shows they don't care about their customers!!! Be careful if they give you RP carpentry bc it's Ron Pagan and he's a scam. It should've been menards responsibility to fix the door and bc they gave me a guy who's a fraud!

Not everybody has the money like owner of menard's sorry. Next time you give a name make sure he's liget!!

View more comments
Review
#703899 Review #703899 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
2.8
Details
Went to Menards at 120th and dodge on september 14 2015. While looking in the cleance aisle I slipped in HUMAN *** and fell down. As i was getting up a store employee walked by smelled the *** and kept walking. This is the most disgusting thing that has happen to...
View full review
5 comments
Anonymous
#1050462

The employee was probably embarrassed because you smelled like ***..... You expect an employees to notice the turd right away, yet you are the one who stepped right in it.

Probably karma for being such a ***.

Its also good to know you would just scoop the *** up in a box. Forget the policies and latex gloves, let's just scoop it up with a box off the shelf.

View more comments
Review
#703798 Review #703798 is a subjective opinion of poster.
Reason of review
Poor customer service
Purchased hot water heater from menards in Fridley, MN in 2015 . My sons picked it up for me & carried it down to the lower level, . The box was in perfect shape, we cut along the bottom and lifted it up over the hot water heater. We noticed a good sized...
View full review
4 comments
Anonymous
#1761238

Purchased a new water heater from Menards in Cambridge, MN late September 2019. Box looked fine externally, otherwise I would have had them open the box to look for damage before loading it in my truck.

Sucky part about that is, you no longer have a sturdy box for transport. Very disappointed to find large dents top and bottom when I got home and opened the box. Even more disappointing to find Menards will take it back, all I have to do is pay a 25% "restocking fee". Seriously?

Seriously BS. Not happening. A google search shows this is actually quite common, apparently happens with all brands, purchased from big box stores or plumbing supply companies etc. WHY?

How hard would it be to use 1" of polystyrene foam inside the box? Then again, I'm not sure even that would have helped as it looks to have been dropped or fell 3' minimum or had something fall on it from at least 3'. I really don't care who is to blame, Rheem, the transport company or Menards.

Oh well, lesson learned. Can't boycott the unknown trucking company, but I will never purchase Rheem brand again and Menards is easy to avoid being my 3rd choice behind (WAY behind) Home Depot and Lowes.

View more comments
Review
#703452 Review #703452 is a subjective opinion of poster.
Cons
  • Product broke
  • Customer service
  • He lied
Reason of review
Damaged or defective
Loss
$75
Menards - Rebate #2890 shorted $40
I looked up the status of my rebate and the total amount should have been $100 ($10 for each door, purchased 10 doors). You issued a check 9/17/15 for $60.00 (check XXXXXX2727). Receipt #2890000600006993542216330902 dated 8/2/15 @ 12:08PM I purchased 8 doors; Receipt...
View full review
3 comments
Anonymous
#1334025

Only one rebate per address. If you made two transactions you needed to send the second rebate to another address.

View more comments
Review
#702635 Review #702635 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Problems with payment
5.0
Details
I think people need to quit complaing about everything. Get over yourself and your expectaions!!! Instead of writing a complaint how about wright about your 50 other great experiences... Im sick of all the negitivity.. Thank you menards for a great store!!!
View full review
3 comments
Anonymous
#1039394

John Menard - is this you?

View more comments
Review
#700148 Review #700148 is a subjective opinion of poster.
Reason of review
Good quality

Windows Review

2.6
Details
Used to be my go to. Now I can't find a 2x4 amongst the matresses, bras, pizzas, etc. Wjile there are some knowledgeable people there many are not. Almost spent thousands of dollars on windows based on poor advice from the window chick. Finally, i am sick of getting hit on from satellite tv sales people each time i go there. Home Depot is the only place i now go.
View full review
Review
#699200 Review #699200 is a subjective opinion of poster.
Reason of review
Poor customer service
5.0
Details
We recently purchased Ultradeck and I love it!! We had a hard time finding composite decking at Menards that didn't have a scratch, imperfection or something wrong with it. We purchased 65- 16 foot pieces and installed them and it looks spectacular. But there are...
View full review
2 comments
Anonymous
#1036487

Go to Menards and ask at the Front Office for an Installed Complaint Form. Fill it out, send it in. That is the BEST and easiest way to get this handled.

View more comments
Review
#696063 Review #696063 is a subjective opinion of poster.
Pros
  • Employee attitude
  • Total storel
  • Vast inventory selections
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Let the company propose a solution