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We bought an Amana washing machine on 10/27/13 and by 11/8/13 it was broke. We returned the whole washing machine back to Menards for a refund and they would not refund our money. They said it was policy not to refund any merchandise after one week. The only way they...
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Anonymous
Heartless

It's funny you want to blame Menards and then claim even the manufacture thinks its a ***** policy. The manufacture made that piece of junk your trying to return. If it goes b...

Anonymous
check your facts

The washing machine is covered under a manufactures warranty. If there is an initial failure it can be returned (that's where the one week comes from). If it fails after that,...

#462037
Reply to reviews
I saw an advertisement in Manards November 29-30 sale paper for The Spencer Creek Manards in St Peters, Mo, advertising Energizer AA & AAA Batteries on sale for $6.99 for a pack of 16 I thought that was a good price so I drove the 12 miles to get some.and to look...
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Anonymous
what do you expect

If this store was as busy as most on black friday morning that quantity could have easily been in the long lines of carts waiting to be checked out.

Anonymous
Anonymous

And it's not "Spencer Creek " Menards. No wonder you didn't get any batteries.....I'm surprised you were even able to get there.

#460768
Reply to reviews
Generator was junk, tried to use was not able to it has been less than a week and they will not take the item back. Tell me it is my problem. I am starting here to warn all customers not to deal with Menards. My next step is the better buniness bureau. Buyer beware it...
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Anonymous
Heartless

Welcome to the bend over your at menards club! Doesn't suprise me one bit about the inferior quality they sell at menards. Want to tell you to see the store manager but you p...

Anonymous
Understand your warranty

Just follow the manufactures repair procedure and take it to an authorized repair shop and have it fixed under warranty. This will be done at no charge unless you failed to fo...

#459851
Reply to reviews
I went to my local Menards in Wisc. to purchase some plumbing parts to fix my kitchen sink and dishwasher. I was having trouble finding all that I needed and went to the service desk for help. A man there was talking on the phone, so I waited patiently for an...
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Anonymous
Anonymous

Hey oberto0, last night I hid sale items for myself and family members. I then cussed out guests, and played hide and seek to avoid helping them. I'm so unprofessional, you sh...

Anonymous
Anonymous

Employees aren't allowed to laugh, not even with customers. Noted. Agreeable. If he was indeed with a customer on the phone he could have explained that situation to you and ...

#457877
Reply to reviews
Another lovely trip to my local menards. I was picking up 12 2-8 10FT 12 2-4 10FT and 20 pieces of drywall. Loaded the lumber, Headed for the drywall asked an employee if they could give me a hand said he would be right with me. So i started to load it myself never saw...
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Anonymous
John Menard

HERE IS THE ANSWER TO YOUR COMPLAINT DO WHAT YOU SAID AT THE END OF IT, BECAUSE MENARDS WILL ONLY GET WORSE OVER TIME. THE EMPLOYEES DON'T WANT TO WORK HARD FOR THEIR MONEY....

Anonymous
Heartless

your right! lazy is being kind though. Rejects seems to be a better word. The management at menards is so incompetent, this is the way they train the employees. just be thankf...

#457538
Reply to reviews
I always try my best to be clear and not vague with people. Wanting to spruce up the guest bathroom I picked out a bathroom sink / faucet / and vanity top (countertop) by pointing to and visually and verbally confirming what is displayed is what I want with an...
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Anonymous
Wasted complaint

Why was the first thing you did was to post a complaint here? You could have saved the wasted time, gone to Menards and found that they took care of your problem. It seems odd...

Anonymous
Anonymous

Follow up after my returning of the vanity, giving credit where credit is due upon explaining the story to the return counter, and both store manager and plumbing manager came...

#456346
Reply to reviews
I bought 4 doors from Menards but I requested to have 2 of them with only one hole for the door handle instead of the conventional 2 holes in each door. I went to the store in 2 separated occasions. I was told on our first visit that a door with one hole could be...
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Anonymous
Anonymous

I do work for Menards and I have not been paid to post. I do however want to say that like a retailers every location is different I am truly sorry you had a bad experience or...

Anonymous
Brandon

Why would you order something if you were not sure what color you wanted?

#455084
Reply to reviews
Over the weekend I was at my local menards store buying household remoding items to take advantage of their 11% mail in rebate program. Everything was going fine until I was looking at the halloween display items. I Selected a figurine of a "haunted village" which was...
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Anonymous
beinginformative

While I don't agree with anything this employee did, I would point out that most of the phones in the store do not call out of the store. Hardware, for example, can only call ...

Anonymous
anonymous

I believe everything that you said. Employees at Menards (specially managers) are all a***h***s. I stopped buying at Menards already and I have taken all my business to Lowes....

#454954
Reply to reviews
I ordered an item online which they say was delivered to my house. I never received the item and they refuse to issue me a credit saying that the item was signed for--but they cannot tell me who signed for it or get me a copy of the signature. Now I have to go through...
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Anonymous
Unbiasedfacts

These direct shipped items are shipped through companies like UPS and FEDEX. Once the product has a tracking number from one of those companies it is out of Menards hands, as ...

justice1982
justice1982

Sounds to me like your issue is with Fed-ex or UPS. I have had this happen with a clothing company out of Chicago. UPS/Fed-ex have to provide proof of delivery to you and th...

#454917
Reply to reviews
Menards refuses to give a 10% discount to service connected disabled veterans. Both Home Depot and Lowes give a 10% discount with the presentation of a service connected disability card from the Veteran's Administration. This is not a very patriotic company. I know...
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Anonymous
Anonymous

Thank you for serving our country. They do not give discounts to following sanitation workers, waiters, garage men, policemen, fireman, nurses, secretaries, teachers, truck ...

Anonymous
Anonymous

Going into the military is a career choice just like any other. This decision is reached usually from a lack of options. However, the entitlement felt by this group of consume...

#453286
Reply to reviews