Sparta, Wisconsin
Not resolved
1 comment

Today I went to Menards here in Cambridge, mn to buy (4) pkgs of 3M Patio Door insulated kits for my windows, I was told they no longer carry them, but have the CHEAP JUNK NOW. THIS WAS TOLD TO ME BY ONE OF YOUR EMPLOYEES...They told me to go to FLEET FARM.

I CALLED THEM RIGHT THERE AND THEY HAD THEM. GUESS THIS IS WHERE I'LL GO FROM NOW ON. Menards don't need my business because they discontinue items that sell. I've always gotten them there, but no more.

How come you decide what to carry and what not? Don't you ever ask the employees what sells before you discontinue something????


Reason of review: Never have what I need, but used to carry it.

Preferred solution: Let the company propose a solution.

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Menards chooses the products they sell by seeing what vendor will provide the product at the lowest price. If they can make more money on a cheap low priced product than a name brand product it will be on their shelves. Profits are the #1 factor in their buyer's decisions.