I bought four special order (because not in store...whose fault is that) bathroom fans. The installer just came over to look at the vents.
He measured and found out that they are too big for the space allotted from the old one. I thought I measured, but I guess not. I called our Menards about returning them, and they said there is a 25% restocking fee. I guess it is my fault for not reading the whole contract.
I do not remember a restocking fee of ever being this much. It makes buying new ones almost impossible. I paid 619.96 for four, which means that the "restocking fee" is 154.99, which is the cost of one fan.
I will not be shopping at Menards again, and will make this known on social media to all my friends.
This fee is out of control.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $160.
Preferred solution: Restocking fee to be less, as well as cashier to explain why I had to sign two receipts. She did not mention 25% restocking fee or I would not have gotten them..
Menards Cons: Restocking fee being so high.