Ordered a replacement shower unit... received a "new construction unit" (fiberglass, attaches to the studs) NOT what we ordered.
Menards charged us a 25% restocking fee to return it. I told the manager that I would never do business again with Menards, and he very arrogantly told me that was my choice. all the while Mr Menard is laughing to the bank knowing full well that he is stealing money from people!
Menards got $250.00 from us for taking back a product that they ordered incorrectly AND will resell and never lose a penny on the product. Customer service and managers are arrogant, know it all, could care less about the customer kinda people!
Product or Service Mentioned: Menards Manager.
Reason of review: Not as described/ advertised.