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I went to menards for a great sale on patio bricks.. A beautiful color and style costing $2.88 each. Now i'm paying alot for back problems... I bought 24 patio bricks that are 42lbs. each. I waited for help to load the items into my truck, and waited, and waited......
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14 comments
Anonymous
#755273

How novel. A do it yourselfer who won't do it herself.

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#120369 Review #120369 is a subjective opinion of poster.
I have frequented the Menards website looking for various items only to find there is no real way of finding what they have to offer. You can review the weekly flyer for sale items but if the item you are looking for is not on sale you are pretty much out of luck. It...
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9 comments
Anonymous
#26607

Tried searching Menard's sight for info on wet/dry vacs. Site was useless to say the least.

Even their weekly fly sucked and didn't mention the name of the unit on sale! Tried contacting their web department and mention for sight that was a memory pig, it was useless and caused me to look elsewhere.

They contacted me with a smart comment telling me to stop into any of the local stores and check out their great, although un-named units available. I recontacted them and re-explained that I check on line the pricing and brands of everyone else.

Data sheets, prices and availability. When the returned that stopping in was the best thing to do, I reminded him that I didn't leave my office, checked out 8 different places and didn't use a drop of gas.

I still don't think they got it. I believe their tech support is "stuck on ***." Then again if it wasn't for them, I never would have tried Lowes.

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#120126 Review #120126 is a subjective opinion of poster.

Menards in Grantsburg, Wisconsin - Great Customer Service!

The new Menards in St. Croix Falls, WI has GREAT customer service in many departments including plumbing, electrical, millwork and the service center up front! We're remodeling a repo house and ALL the staff has been super helpful from entering the store to helping with carry out! It's refreshing to see a group of folks that really care about customer service! If you need to drive a distance to get there, its worth it. Don't be afraid to ask for help... they know what their talking about and lead me to the best value, not the highest price, while keeping me in mind.
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2 comments
Anonymous
#47587

:) My wife and I for the first time in 53 years decided to shop "Black Friday" We went to the Menards in Danville, Illinois and it was a great experience. An abundance of very polite helpful clerks to answer every question and give direction.

Can't wait until next year. Congratulations!

Anonymous
#24069

Menards is a *** good company. I'm a contractor and have dealt there for 20 years.

Yeah, sometimes things went wrong, but they sure out-do Home Depot in every way: price, supply, inventory, delivery, effort, knowledge, and localness.

Home Depot hires people like me to do my own work and they mark it up 3 fold. I'll take Menards over HD any day, and I don't care if took your birth control pills either.

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#120041 Review #120041 is a subjective opinion of poster.
the store manager of menard in Tinley park il his name is john ,,he is the worst customer service i bought a a fan and the fan was defective and it was installed on my celing in my house ,, i went back to explain the problem ,,, maybe we did some wrong ,,,at the end it...
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5 comments
Anonymous
#233112

You know, it's funny.

whenever people don't seem to tell the details and such of the story they make it seem like these places are the worst ever. I have had nothing but great service at this store, if someone doesn't know an answer to something i ask they find someone who does.

I have had nothing but positive experiences with menards. Just becuase you don't get your way doesn't mean all of the employees are bad. also, I found that they have really cheap lumber compared the lowes and depot, depot was always horrible with me as far as "customer service" goes and lowes didn't seem as knowledgeable.

I'm not bashing them, but for whatever reason I have always had a good vibe from menards. They are great about doing what they can within company policies to make sure their customers are happy, at least with me they have.

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#120000 Review #120000 is a subjective opinion of poster.
Loss
$199
About a year ago, I bought a brand new clothes washer at our local Menards. The salesman assured me that they had my model in stock, still in the box. We arranged for delivery and the sale was made. A few days later, the delivery truck arrives and our washer is wrapped...
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2 comments
Anonymous
#13300

Mr. John Menard Wannabe has said it himself that what they sell is *** How many places besides a going out of business dollar store can you find tools made in China and Malaysia for under a buck! You certainly get what you pay for and that is why my company does business elsewhere.

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#119968 Review #119968 is a subjective opinion of poster.

Menards in Villa Ridge, Illinois - Product on sale, sold out, but still selling

Bought a patio set on sale, but then found out this store did not have all the pieces. They sent us to two other stores in two different towns. Each store was suppose to have our missing items, not! We then asked them to order the items. Couldn't, item discontinued, but item in sale flier for another week! At the third store, a couple was going to get a raincheck for the same set. I told them it was discontinued. They had the employee check it and yeah, dah, no rainchecks allowed. Item discontinued. We ended up getting our money back.
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#119781 Review #119781 is a subjective opinion of poster.
Loss
$899
Went to new Menards store in Lancaster, Ohio to buy sump pump on sale. Sold out & gave me a rain-check. If it rains I need a sump pump! Young employee with big holes in the rear of his jeans. Great professional uniform. Went to lumber. Why didn't they put...
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9 comments
Anonymous
#163483

Ok first off to work at menards you can not have a single hole in your jeans otherwise you will be sent home. Second off it is your lazy ***'s fault for not getting there soon enough.

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#119591 Review #119591 is a subjective opinion of poster.

Menards in Waterloo, Wisconsin - Sale what sale!

We visited Menards on Southside of Indpls on Sunday April 20 to look for "car canopy". They had them- 10x20 $89.99 and the enclosure for $39.99. The sales associate recommended we wait till the following Sunday since it was going on sale. That was a great tip.....so we thought.... We went back to same store on Sunday April 27 to check the sale....SALE..WHAT A JOKE!! We went to same store on Saturday April 26 to make sure they had plenty...LOW AND BEHOLD THEY HAD RAISED THE PRICE SO THEY COULD SAY THEY WERE ON SALE! The $89.99 10x20 canopy was now $109.99 and the enclosure was $79.99. The so called sale: 10x20 canopy $89.94 enclosure $79.99. What a joke...we will purchase our canopy elsewhere thank you very much!!!
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#119521 Review #119521 is a subjective opinion of poster.
I am a longer term and loyal customer of Menards who has spent thousands of dollars purchasing supplies from your location at 2601 North Clybourn AVe., Chicago, Illinois 60614 over the past several years. Today, Sunday, March 27, 2008, I went to that store location...
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9 comments
Anonymous
#703787

I think there self serve bagging sucks to it basically says you gave us your money now get the well out .But its messed up because I wont pack fast and they have to wait for me to finish snack the next customer anyway .I usually slow down just to prove my point .

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#119113 Review #119113 is a subjective opinion of poster.
I really dont mind bagging my own items---but---give me enough time to do it before the next customers stuff comes down the line.Also,I bag everything before I pay-I dont need to hear,thats $48.16 sir.I'll pay when i'm done bagging.If there in such a hurry,...
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12 comments
Anonymous
#1718043

They are standing there so that they can watch to make sure that you aren't going to rip anything off.

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#118818 Review #118818 is a subjective opinion of poster.
Loss
$100