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Security guards save the stores money but do not get any rewards. Like discounts or pay raises for long peroids of time if any! Plus take alot of *** from customers over the way things are done with returns. Guards need to be treated with raises and discounts for...
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16 comments
Anonymous
#1152234

I believe that all any Gate guard wants is to be Shown some respect by Menards TM's. Not all Customers/Guest that come in the yard are disrespectful but then there are the ones that can

be very rude and even HARASS the Guards just for doing the job that they are paid to do.

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Review
#131042 Review #131042 is a subjective opinion of poster.

Menards in Chicago, Illinois - Clerk was poorly trained and totally unaware that the materials I needed were sold there.

After spending $500 on materials, I ran short and returned on 7 Aug. 2008, to buy additional trim and tub surround panels. The female clerk there looked at the samples of pieces that I brought with me and said, "We do not sell those here." I had to show her where they were. If a person does not know, then they should get an employee over to help that does know. She actually was going to send me to a competitor. That was only my second visit to Menard's. I think I will stick to Lowe's and Home Depot.
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4 comments
Anonymous
#29842

Do you always know every little detail about your job? Heaven forbid if someone makes a mistake.

If you had already bought these pieces previously then why were you talking to the team member about it anyways? Shouldn't you have known where to look for it.?

Oh, I forgot, most people can't do anything on there own. :cry

Anonymous
#28091

I'm sorry you had a bad experience with a not fully trained team member, but did you know everything your first day on the job? How about your first week, month or year?

I'm in a store that between inside & outside covers 5-acres. It took me about about a month to get the department's locations down after you've learned your own department through and through, THEN you've got guests like yourself whom call the team member the dumb one when they don't know where something is across the store in a department they don't have much reason to be in.

Do me a favor and find an employee of Lowe's or Home Depot in their first month and ask them 100 questions about different departments and see what percentage they got right, then come back and complain some more. You'll find yourself right back where you are right now.

Anonymous
#27216

I love menards. I shop there all the time and when you realize theyhave bout 200 people working at each store, don't be so upset if you bump into a couple who don't know everything about the store.

There's a lot to know. I shop there to save the money and better quailty products.

Anonymous
#27072

not sure why you'd choose to spend more money for less overall quality at another store, but more power to you i guess.

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Review
#130642 Review #130642 is a subjective opinion of poster.
Maybe I'm doing something wrong but I thought might be able to shop on your site but all I get is your sale ad or a big card offer.I'm a contractor that at times has to check prices in a hurry or at strange hours.I want neither your ad or big card.I also love...
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5 comments
Anonymous
#29843

Wow, that was an original complaint. How long did it take you to come up with that one? :grin

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#130530 Review #130530 is a subjective opinion of poster.
I had bought $86.04 worth, I had a $25.00 gift card I had received at Christmas, so I used this gift card and paid the other $61.04 in cash. I returned a item worth $23.84 not being able to use it. The cashier gave me back a store credit of the $23.84. I told her that...
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15 comments
Anonymous
#615395

Our company does a lot of business and it is true, they do give you an in-store credit in a case like this - why, don't know. Big deal - just buy something else I need.

My pet peeve today is I bought Menards gift cards for employees, and more than one of them did not work. I am told the scanner gun probably did not scan the cards right and this has never happened before. Each card number was one digit off from a number on my receipt. Imagine your employee making a special trip to Menards and then getting to check out and their gift card does not work.

Who is the *** - Menards or the employer they got it from??

When I called all the other employees to see if their cards worked, ALL of them knew of the employees whose cards did not work, so it had been talked about before I found out. VERY embarrassing and needless to say, I won't be buying any there next year!!!

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Review
#130393 Review #130393 is a subjective opinion of poster.
ok, so i am an underage employee at Menards... And well i have been there for about 2 years now and STILL have not gotten a raise. All of my fellow employees have already gottten like 3 or 4 measly 10 cent raises. Now i cant complain to much bc i cant goto a fast food...
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8 comments
Anonymous
#711143

I could imagine it would be hard to achieve recognition without knowing or caring to use the correct 'too' or spelling skills to help spell recognition right.

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Review
#130369 Review #130369 is a subjective opinion of poster.
My husband and I bought a 50x80 pole barn package from Menards, in Rapid City South Dakota in 2006 and paid cash. We asked the contractors department to find a reliable contractor to start right away building it. So they called Jungle Construction, Owned by Ronnie and...
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28 comments
Anonymous
#1402004

I bought treated plywood from Menards in Popular Bluff MO. I drove over 240 miles to get GOOD plywood.

Got home and it was all crap. Contacted the manager, he told me a lie about grades (possibly he is just incompetent), joked about the situation, and then blew me off. End result: I could return it at my expense for another load.

Which might or might not be crap. SO DO NOT BUY FROM MENARDS unless you want crap served with jokes and false information.

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#130212 Review #130212 is a subjective opinion of poster.
I was in your store in Effingham, IL. I wished to write a check as I often do. Yesterday my wallet was stolen, and I didn't have my identification. I know the number by heart and I also know the Store Manager well... I've made several thousand dollars worth of...
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13 comments
Anonymous
#162286

The GM probably works 55 hours a week and you want them to call him at HOME for something thats a corporate policy? (a policy very uniform with just about every store, you need an ID) And why are you writing checks?

How old are you, 90? Get a debit card.

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#130124 Review #130124 is a subjective opinion of poster.
My refrigerator broke, middle of the summer in Iowa. Needing to save my food, i went to Menards in Ankeny Iowa and purchased a new Whirlpool side by side. While there, also purchased a matching dish washer. With in 2 weeks, the food in the fridge was warm and we had to...
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6 comments
Anonymous
#125714

Don't know I bought a side by side WHIRLPOOL fridge from Menards they had no issue taking care of problem for me. I got it home put out of the way in corner of house...

over two weeks later after finishing kitchen remod. job its now time to install the new fridge but there's a problem Power cord is cut in half-- gave them a call -- Manager simply said, No problem we will give you a replacement and that is exactly what they did.. they even delivered it and took the other back ..

Was great as I picked it up and moved with my son the first time.... No with this one to date.

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#130112 Review #130112 is a subjective opinion of poster.
Loss
$900
i purchased all of my guttering for garage and house 4 months ago, there was 1 part that i needed 4 of in order to put my guttering up, drop outlets, these were on special order, as of yet, i havent received them, their reasons (menards), out of stock, then delayed,...
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4 comments
Odeon
#28259

Stop at any menards store with the sku/part# & they'll be able to look up if any of the stores have that item in stock yet. If they find one, have them give you the phone # to that store & call them direct to place an order over the phone to ship your drop outlet to you. Yes, you'll need to pay shipping, but the problem will be resolved.

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#129962 Review #129962 is a subjective opinion of poster.
I would like to talk with the main owner of the company. I feel this is the only way to resolve this problem. I have been insulted and lied about and threatened by two of your managers !! Please have him call: 616-794-3552!!! I do not wish to talk to anyone else about...
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5 comments
Odeon
#28268

Did you ever find Bugs Bunny attractive when he put on a dress and played girl bunny?

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#129796 Review #129796 is a subjective opinion of poster.