Latest review first
Menards in Madison, Wisconsin - Customer Service Big Joke
After recipt in hand. Because of the very cold day I made a BIG making a $2.59 purchase I needed to return it mistake I went in the out door. I was stopped immediately very rude person telling me I had to walk outside and come in the IN door. I am a senior and told her I just was making a return. She told me I had to go out and come in the IN door. I walked over to customer service and the whitch I encountered had called them and told them Not to take my return. She informed me she would have to look at the video before honoring my return. I do not appreciate being accused of stealing, which is how I interpeted the encounter. I will not step foot in Menards again and I will tell everybody I know how I was treated. I asked another clerck where the light bulbs were located and she told me she was on break. What a store!! You have nothing to offer me that I can not purchase elsewhere.
Menards in Kalamazoo, Michigan - Menard's Website
I went to your website in search for a children's theme rug that was all out of in our local store. It is not user friendly like Lowe"s website. You can just type in what product you are looking for and it will pull up anything in that catagory to shop for on-line. You're website has the weekly ad, which is good, but I was unable to pull up "rugs" at all. I know somewhere there is a pretty good selection, if I could find it. You lost my sale, I went to Lowe's. I hope to see a change in this, we have spent alot of money at Menard's remodling our home.
Menards in Indianapolis, Indiana - Bad web site!!!!
I'm just looking for a gas power washer. There is no way of finding it on this web site. Ido not want a new home just something to wash it!!! I will go to Lowe's because i found it right away. There was no place to type power washer in. I also could not find a category that would get me where I needed to be. If you want people to shop and compare prices on products,you need to change your website. I'm sure if you take my advice it will pay off for you in the future. Brenda in PERU, INDIANA
I actually heard this from the second in charge, verbatim. Some girl up front was talking about counting down the draw and having to do it twice sometimes. The second in command say's, "Sometimes I count my drawer five six times, and if I'm not sure, i...
Menards APR is going to be way too high
I've been a loyal customer of Menards for many years. The APR is getting outragous. I have paid my Menards credit card off and will start doing business at Lowe's Lumber Yard. Menards; you can pass out your screws to some other American, But it won't be me. Your company is large enough to try and keep the interst rate low enough so the average American can do his home projects and emprovments . Be a leader in helping the American do it your selfer instead of taking more money out of their wallets. Battle Creek. Mi. Don Gray
Menards in Independence, Missouri - Rider carts
Menards should be made to have riding carts for the handicapped no matter what their handicap might be. Just a good business move, would increase the business that is for sure. But isn't it against the law not to provide them. Maybe someone should write to the proper organization and then see some results. It is not right to add to a person's pain in life. But Menards might need a new person in charge of customers affairs department.They might also think about putting sun deflectors on their frront doors so we can see the registers and read the debit machine, I believe they can afford to do so.
Menards delivered the wrong patio door, however we did not discover the mistake until after the installers had put it in. They admitted they delivered the wrong door, so we wanted them to remove the incorrect door and to pay for the correct door to be installed. They...
I cannot believe the experience I just had with one of Menard's managers at the Homer Glen, Illinois store. I purchased several items including two Plumbers Putty containers at $0.98 each. I generally put purchased items in different plastic bags and somehow failed to...
I can't believe in this time of economy problems that you can raise the price of one item sooooo much in such a short time. About a month ago I bought some Hazelnut wall paneling and paid 13 something a sheet the other day I bought 5 more of the same thing for 17...
Menards in Chicago, Illinois - Impossible for handcapped to shop, Shopping & sneeky repay 0%
Only store of it's kind with 1 JUNK wheel chair & NO motorized carts for those unable to walk. Solution shop elsewhere & encourage others do same. Their Choice, my $, my Choice. 4 blocks from me. my $, I'LL travel thank you. 2nd. we flip houses their 0% for 12 months. I sent a check THEY always received it. Then sent full final 3 weeks ahead. sent me another bill for all interest. Claimed got 1 day late. Right. Same thing just happened to neighbor & daughter SCAM. Send Priority Confirm would saved me Hundreds. other options out their besides Menards. PJS
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