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We shop at the Menards in Holland, Michigan where the store gives us a 10% discount to veterans - the other day we went to the Menards in South Haven, Michigan and when we were rung up - they would not give us a veterans discount - we told them we get a veterans...
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8 comments
Anonymous
#388466

Ive been very disappointed with the service of the Contractor sales in the South Haven Menards.The store itself is nice, but the service is terrible.I will continue to head to Home Depot to see Ed at Contractor sales and his guys darren and jeff. They run a class act and are all about their customers. Even though I have to drive to Benton Harbor,I know they will do all they can to help me stay competitive.

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#206098 Review #206098 is a subjective opinion of poster.
menards is a great retailer. all of you people making complaints need to seriously check your facts. if someone is rude that's one thing, but blaming the people who work there for faulty products is completely out of line. they don't get a choice in what comes...
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5 comments
Anonymous
#424180

did you go to school "contractor"? bet you can't even get a job as a garbage man, let alone doing any construction. to "look another GO response", you must be one of the "good" employees that has been fired from menards!

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#205973 Review #205973 is a subjective opinion of poster.
Johnson Creek, Wisconsin screwed me out of a $900 transom window. I bought a new door and sidelights with an overhead arched transom window. When they dropped it off, I inspected the door but never opened the box that the window was in. Three weeks later, when I had...
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3 comments
Anonymous
#951824

Should have look at window first read print on receipt clearly states that you have looked at product andare happy with it your fault dumb *** in every town

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#205880 Review #205880 is a subjective opinion of poster.

Menards in Livingston, New Jersey - Rebate Scams and Rude staff

I had a problem with a rebate and told to stop in they would take of it and make it right. When I went in the staff was rude unhelpful and told me "tough ***" that it was my problem not theirs. How ever when I asked for the phone number for the main office they gave me the wrong one as well. They have got to be the most incompetent people in the home improvement field. They hire only rude *** to help people with their most valued projects their homes. Surely something must be done to correct this problem.
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3 comments
Anonymous
#216069

i just started workin @a store,i love interacting with people, an for most part our store will help you anyway we can. There are a few mngers that play fav as i found out the las few days..

cut a finger was ignored in getting aid,cuz he was mad at me for confronting him.. then had to talk to mnger,yet he can be rude.

Anonymous
#208386

Just because you have a poor expirience gives you the right to degrade people? There are hundreds of stores with hundreds of employees.

Do you really think that they could still exist if every single person was an "incompetent, rude ***" Really? What job do you have?

I would really like to see your workplace. It must be amazing to be perfect!

Anonymous
#208230

I know now why you cry. But it's something I can never do.

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Review
#205718 Review #205718 is a subjective opinion of poster.
Loss
$30
I purchased a discontinued dishwasher maytag #4615041, dept. mgr mike fox said he had two in stock, one in a box and the other a floor model. I told him I wanted the one in a box and he said they would get it ready. I went home to get my truck and when I returned ...
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6 comments
Anonymous
#783528

Give the guy a break. He made a mistake.

Everyone wants something for nothing these days.

Some people make working with the public so terrible.

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#205170 Review #205170 is a subjective opinion of poster.
I am 58 years old, a female and have a bad back. I went to Menards in Ottumwa today to get some lumber for my husband. I told the person checking me into the outside lot that I did need help loading the lumber. I found the treated lumber and waited and waited. ...
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8 comments
Anonymous
#1703689

If you have a bad back why did you go to a self service home center rather than a full service lumber yard? The discount stores like Menards have lower prices because they don't have an employee to hold the hand of every customer that enters the store.

Yes, there are people that can ASSSIST you but it may not be as quick as you wish. These people are also helping other customers, building loads for deliveries that other customers have paid for and unloading the truckloads of materials needed to keep the store in stock. Theses people also get around the yard and handle material on forklifts. Why on earth would you yell at the person that came to help you because they were riding on a forklift?

If it were me I would have gotten back on the forklift and left you standing there.

Your maturity really shows when you hung up on the manager before he could comment. What a waste of a phone call.

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#205166 Review #205166 is a subjective opinion of poster.
We ordered a steel roof package from Menard's, coordinated the delivery for over two months. Assured us they would have an "on board" fork truck for unloading. Order came at specified time, no fork truck, dumped in road and left!! Great support from the home...
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1 comment
Anonymous
#204556

You've made your decision then?

Review
#204122 Review #204122 is a subjective opinion of poster.
It has been an on going nightmare for more than a year. The product was purchased from Menard's in Long Grove. It was installed by professional installers both times and both times failed. It has a "LifeTime Warranty" for residential use. Not so, it seems. First...
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7 comments
Anonymous
#1456580

I wish I had see this before we installed. Scratches VERY easily and joints are not flush. Very hard to install.

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#204041 Review #204041 is a subjective opinion of poster.
Menards in Scheriville indiana I purchased a chain saw and went to use it one week later and there was a problem with it. I brought it back and took the last one off the shelf. Got it home and it there was oil over it with the chain on backward s and somewhat...
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1 comment
Anonymous
#204552

You be careful. People in masks cannot be trusted.

Review
#204037 Review #204037 is a subjective opinion of poster.
Loss
$75

Menards in Grand Forks, North Dakota - Don't stand behind their products

Menards sells low quality merchandise. So when something breaks-and it will-they claim the item is "not in our system"I have seen lately how the stores attitude has been screw the customer.I just cut up my menards charge card so this is one customer who's had enough. Menards sucks Menards sucks menards sucks Menards sucks Menars sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks Menards sucks bad
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3 comments
Anonymous
#230535

My experience is that Menards does not take things back that are under warrenty. Instead they wash their hands of the problem and tell the person who gave them (Mendards) their hard-earned money to work with the manufacturer.

Manufacturer could care less- they didn't get any money from me. Menards pays people to troll these sites and defend themselves instead of standing behind the products they sell.

Anonymous
#204549

That does put a damper on our relationship.

Anonymous
#204147

Every item has a warranty listed in our system. If it is under warranty we take it back.

If the customer is nice, I take it back even if it is passed warranty. I have authority to do so, and I want to side with the customer whenever possible.

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Review
#204027 Review #204027 is a subjective opinion of poster.
Loss
$30