Menards
Reviews and Complaints
Customer must wear
User's recommendation: Go to Loweโs or Home Depot
Rewards
User's recommendation: dont by from Menards
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Verified Reviewer | Columbus, OhioPersonally attacked
- Variety and selection and i can usually find what i need
- Not trustworthy
Preferred solution: Apology
User's recommendation: Dint go here until they will let you in without buying a mask
Question about available credit
User's recommendation: Just stay away from them
Question
User's recommendation: Don't bother to shop here
Order could not be filled but still charged my Menards card.
User's recommendation: Be careful, not the great company I thought they were.
I was told I had to wear a mask the end of your store is this all your stores
User's recommendation: I donโt have a recommendation to future customers for your store I had a garage door that you guys wouldnโt honor when the winding mechanism was broken before I even installed the door you guys donโt have a good track record with me and the mask is the final straw Iโll just spend my money somewhere else and Iโll recommend other people do too
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Verified Reviewer | Fairfield Township, OhioEmail complaint
- Customer service
- Terrible communication
Preferred solution: Deliver product or service ordered
User's recommendation: Don't place online orders
Publicly humiliated.
Preferred solution: Let the company propose a solution
User's recommendation: No groceries for dependent people.
We have not been able to receive response regarding our issue and the ability to contact the company has been more than difficult! Not happy!
Resolution
User's recommendation: Donโt get pushed around.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orion, MichiganPoor quality product and service
Bought a earthquake Versa front tine roto tiller and not even after 20 mins of using the tiller it is blowing fuel out all over my yard from the spacer for the carburetor. I contacted the store I bought it from and they refuse to allow me to return it due to the fact I put fuel and oil in it...
I understand that is policy but really not even a half hour of use... obviously it is a faulty unit and I feel ripped off about having to go 25 miles away to warren mi which is the closest service center to me.
It baffles me that companies cant just do the right thing and service their customers. Ive spent thousands of dollars in supplies and equipment here and will no longer spend another dime here.
- Refund policy
- Management customer service
Preferred solution: Full refund
User's recommendation: Shop somewhere else... there is a reason there stuff is so inexpensive..
Rude employee invading my space
Preferred solution: Apology
Comapny response
User's recommendation: Do not order online.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, OhioMandatory masks
- Variety of items carried
Preferred solution: Let the company propose a solution
User's recommendation: Go to other local stores or even Home Depot even if you have to wait
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It will be interesting to see if there is any difference in virus cases between the companies. In my area everyone must wear a mask at Menards but at Home Depot no employees wear a mask and very few customers do either.