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Dear Rebate international I am a consumer that bought several things the day after Thanksgiving 11/25/11 at the Menards in Columbus Indiana store. I have submitted my 2 rebates to the Elk Mound WI address as I was instructed on the form. I have not heard one word...
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6 comments
Anonymous
#1229225

Don't feel bad Michelle. I have had problems with Menards rebates for a few years.

Usually the higher end rebates, go figure.

Have to keep receipts and bug them (Rebates International).

Surprisingly they find the info shortly after being notified. Isn't that interesting.

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#302468 Review #302468 is a subjective opinion of poster.
Loss
$75

Menards Big Card

To whom it may concern: I was in your store in Columbus, Indiana back in August of last year picking up some insulation and was going to put it on my big card and your system would not take it. So the Lady at the cash register a number to talk with some one and the Lady on the other end said that my card had been cancled because I had not been using it. So here today I receive a letter from HSBC thanking me for my continued business with my menards Big Card which I do not have any more because your company would not let me use it any more. It is just like all of any of the other cards I might not have when I receive the bill I pay it off because I don't like haveing a balance on them. So there for If you don't want me to have on don't be sending me aletter stating your are thinking me for my business which you don't want and i don't give now. Thank You Robert W. Melcher
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#302341 Review #302341 is a subjective opinion of poster.
I'll be done working at menards very soon. there are hundreds of reasons why. the pay scale at menards is insulting for the work required. I've worked the garden center for over a year in a northern region. for those who work at menards know exactly what that...
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7 comments
Anonymous
#466461

Worked there as a Front End Manager....i could go on and on and on.. but i agree with you fully!

Way too much expected as a front end manager..

especially since the General Managers always asked me for help figuring out how to handle situations.. You can find a new and better job like i have :) Good luck!

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#302284 Review #302284 is a subjective opinion of poster.
i was in a menards store 3/3/12 . I went to the lumber area inside, their were six employees standing around, i ask one of them where the liouid nail was, only to find out their was not such a thing so i picked up other things i wanted and thought i would check out...
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4 comments
karen77
#553317

Really? There are thousands of different products at menards and you want them to know every thing about every single one....good luck with that.....they are trained to know about the department they work in

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#302110 Review #302110 is a subjective opinion of poster.

Update by user Mar 02, 2012

Luckily the manufacturer (Mansfield) appreciates the value of good customer service. They\'re sending me a replacement bowl in the mail.

Original review posted by user Mar 02, 2012

My husband and I have shopped at Menards for years, and also have their store credit card. We have done all our home improvement...
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5 comments
Anonymous
#443022

Ex customer. Their only "customer support" is E mail. Good luck with that.

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#301732 Review #301732 is a subjective opinion of poster.

Menards in Washington, District Of Columbia - New Washer

I don't know how so many people have a problem with Menards !! When we needed a new washer i called several other stores and Menards had to BEST price & warranty !!! As for the Rebate program, I saved enough to buy both my grandchildrens back to school supplies for FREE !!!! YOU JUST NEED TO KNOW HOW TO USE IT !!!!! They save me over hundreds of dollars a year not counting weekley. I LOVE MENARDS And the products they sell !! My Husband also uses them for his work tool and our household repairs. So of the things they sell you can't get any where else !!!
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#301653 Review #301653 is a subjective opinion of poster.
You would think with 20 or 30 handicapped parking spaces you would have more than 1 (one) electric shopping cart in your Lebanon, IN store. Handicapped people spend money just as well as anybody else. I know a lot of people who won't go to this store because of the...
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8 comments
Anonymous
#493919

If you can't walk that far than buy yourself a cart. If menards buys more carts for people to use than that cost is passed along through higher prices.

Why should I pay more so you can ride a cart? Pay for your own!

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#301284 Review #301284 is a subjective opinion of poster.

Menards day

It must be kick Menards Day. Most of my friends go to Lowe's because of the customer service. And if I want OSB, I can buy it at the university store because I work for a university. If they can't afford to sell alot of it then they shouldn't put it on sale. Use something else to get people in your store. Menards is great at getting people in the door. The problem is getting someone to answer your questions. It is like visiting Home Depot. The only place you can find an employee is at the check out collecting money. No where to find when you need a question answered. Nice place to start a hardware store.
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3 comments
Anonymous
#458871

ya the store in appleton has very good service tho things do happen and are not always "perfect" they have always made it right. Hard to beleive some of these stories but then again it might not be the store maybe its a reflection of the people in that stores area because its the people working there that make the store what it is!

Anonymous
#444858

Now that is plain ignorance. Lowes service sucks and their higher priced at any given time there are 40 people on the floor.dummy

Anonymous
#440360

I find it very hard to believe you cannot find anyone to help you. At any giving time each department has between 5 and 10 people working in that specific area.

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#301129 Review #301129 is a subjective opinion of poster.
5-6 weeks ago my wife and I were in the Bismarck ND Menard's. We were shopping for a washer and dryer. We were told by the salesperson that there was a rebate (in store) for both the washer and dryer. Imagine our surprise when we only received one rebate, after...
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5 comments
Anonymous
#442255

Like murdered out said, if you received a picking list for the merchandise the salesman's name would be in the box at the top of the sheet. Also, as cashiers, we can check rebates on items before completing the transaction so if you would've just asked your cashier about it they could've checked and told you that there was only one rebate before you even paid.

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#300760 Review #300760 is a subjective opinion of poster.
I recently was shopping at the new Menards in De Pere it was the very first day of the Grand opening. First off there we no where to park. I drove around for over 30 minutes trying to get a spot. Then I evenutally ended up parking at the Wal-Mart. Wal-Mart had more...
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24 comments
Anonymous
#1093064

I was going to say " do you think it may be YOU ! ? "

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#300497 Review #300497 is a subjective opinion of poster.