Latest review first
Menards in Richmond, Illinois - Not honoring the Rebates.
We bought the stackable chairs with the rebates for 4 chairs we got a rebates for 2 chairs and bought school stuff with rebates got them bt we are still waiting for the two chairs rebates. If there is going to be an issues we will return two chairs. This is not the first time we had troubles with your store rebates, we are still waiting for two or three rebates from 2010 two for toys and the windows covers. I like shopping at Menards but if this continues not sure if I will shop here anymore. Hope to hear rom someone soon.
I went into the Rhinelander Menards to purchase a dishwasher, and better than a half hour with a seemingly helpful salesman I purchased a top of the line Frigidaire model discounted to $650, a $85 warranty, and plumbing hardware. When picking up behind the store it...
Menards in Maple Grove, Minnesota - Worse Customer Service
I needed a storm door and first went to Menards in Burnsville/Savage. The reps at the millwork dept were completely out of touch with my needs and appeared to be in a hurry to get rid of me. They were the least helpful and I guess did not care a hoot whether I bought anything or not though I was ready. I made one of the best decisions of life when I decided to leave and go to Home depot at Shakopee. What a joy !!!. i was treated like a human being. I got a better storm door, paid cash for it and left. I will not bother with Menards any more and do not intend to recommend them anytime soon....
Menards in Rochester, New York - Defective refrigerator after 10 days no return
We bought a refrigerator at the Menards in Big Rapids, Mi. After using it 10 days it quit keeping food cold. We call Menards and they said we couldn't return it after it was once used. How do you know it doesn't work unless you use it? They said we had to call and get it fixed under warranty. We did that but it took them 18 days to repair it. In the mean time all we had was a small cooler to use and we gave them our old refrigerator which was in good working order but we just wanted to upgrade to a more energy efficient one. Please think twice before any major purchases from Manards.
the menards in joilet sold me a generator that was a display model. they gave me $50 off. this dam thing wont start , I took back o store and they told me that they did not take anything back w gas in it. that is ***!! now i have to take to a repair shop and it will...
Menards BreakPack Charges
As a similar post noted, Menards is now including "BreakPack" charges for special order items so beware and note your bill as they will not point it out at the order desk. Break Pack is Menards way of passing on the cost of re-packaging when you order a small quantity of item which is packaged in larger quantities back at the distribution center. In the past, inneficient shipping would be a cost to Menards however since you chose to do business with them, they have passed the "savings right back to you" :). So long story short... special order from Home Depot but normal shop from Menards (they still have a better selection).
I wish all of you that have complaints about Menards, could shop in the St Joseph Mo store. They are the best with in store help, returns and everything needed. I won't shop any where else. I shop there at least once every two weeks. Maybe not a alot at a time but it does add up. If I have returns, I am met with courteous and helpfull employees. I can almost always find an associate to help with items I can not find. Menards, St. Joseph, Mo. KEEP UP THE GOOD WORK Sorry the rest of you have had bad experiences.
I recently speical orderd 52 bndls. of shingles and tryed to return 4. I was fully aware that I would be charged 25% restocking fee . The gate gard did the paperwork and a yard worker took the shingles. When I went in to return, a manager would not give me a credit....
I have personally worked for Menards and it has to be one of the WORST places of employment. The General Manager Andrew Chostner is a JOKE, they claim to be a family but all I ever see is the employees getting screwed over. They fight everyone for un employment too....
I bought a Canopy from Menards that turned out to have been previously used. I brought it back to them and was treated as though I did soemthing wrong. After long arguments with store personel, One of the Store managers said "it happens what do you want me to DO...
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