Menards
Reviews and Complaints
What is up with 11percent every week ..
Menards banning customers under 16 years old!
Preferred solution: Open the store back up to all customers.
User's recommendation: Go to Home Depot or your local lumber yard!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Roselle, IllinoisI never received my order
User's recommendation: Don’t order on line
Selling face masks for $1 at front door.
Preferred solution: Let the company propose a solution
Didn't receive my rebate
User's recommendation: There rebate is bull
Think rebate is lost
They are not opened
- Choices
- Poor manager help
- Employee attitudes
Preferred solution: Change some of your policy they are not any good just like we wanted to buy a Christmas tree in December it was on the floor because you had no more and you were not going to get anymore one person said yes and then one said no
User's recommendation: Don’t shop at menards
Out of stock items
Preferred solution: get stock
User's recommendation: have stock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder requested to be canceled less than 30 minutes after ordering.
- Lack of customer service
Preferred solution: Full refund
User's recommendation: Stay away! Poor business practices. They strive to take advantage of customers even when they made an error!
Complaints
User's recommendation: Be more courteous
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder never shipped
Preferred solution: Full refund
Max capacity joke and running promotions..isn’t protecting employees or guests.
Preferred solution: Protect team members
User's recommendation: Large crowds are waiting for you.
No one could explain the new “policy”
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | O Fallon, MissouriDangerous Fire Hazzard
- Rebate programs
- Employee attitude
Preferred solution: Full refund
Discrimination for health issues
Preferred solution: Let the company propose a solution
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According to menards staff that knows me offhand as a regular customer only 30% of the rebate forms printed at the register are eventually redeemed for merchandise. Essentially meaning the house keeps 70% of the printed rebate opportunities. No wonder they play this game forever.
I think the 11% all the time is the best thing they have done in a long time. I like to shop at Home Depot and they match Menards 11% rebate and you can quickly fill out their form online without mailing anything in.