Latest review first
I ordered a refrigerator on-line, however, I did go in the store and talk with a sales person. They misinformed me about getting a rebate and 12 mo financing together( I found out later it is one or the other.) They say delivery is $49.99 and they don't tell you that...
I purchased two Tru Bolt locks from Menards. These are simple security or locker type locks opened with a key. The two locks also have a battery inside with an audible alarm that activates when the lock is moved ever so slightly. I purchased the two locks in September...
I bought my frige,stove ,w/d,microwave,toaster,stove hood vac cleaner,less than a year ago.took 6 weeks for fridge.seversl dents inside and out.ice maker Makes 2 trays of tiny cubes p/day.oven .door plastic is broken? missing.repair man has been here twice for the...
Menards in Baraboo, Wisconsin - Didn't receive the help i needed
on friday june 14 i visited you baraboo wi store. i was looking for some landscaping bricks. i went to the garden center, the first lady didn't know about them, but she took me to the ordering counter. the man went with me and i told him i needed more bricks then were on the bottom shelf. there was a pallet on the 2nd shelf, he called an employee to get them down for me, that employee never came although i heard him say on the walkie-talkie, he'd be right there. i waited for 10 minutes and finally opened up the pallet and got them down myself.
Menards in Green Bay, Wisconsin - Very slow "express" lane/inconsiderate clerk/rude customer
I was spending all of $1.98 for a single item at Menards Green Bay East. A guy got to the Express Lane just ahead of me with 12 items (clearly stated limit is six items). He sat on the counter and proceeded to have a conversation with the clerk, Amber. Obviously it was not questions about his purchases - just chit chat with someone he knew. I tried to be patient. I checked the other registers, but they were backed up. She started to check out his items but would pause every so often to chat. Even after he paid, she continued to chat with him. I finally interrupted this, saying, "Isn't this supposed to be an express lane? Can I get checked out?" She turns to me disapprovingly and slowly proceeds to check the one item. He speaks up and asks what my problem is. I inform him of the six item limit. He looks at my red shirt and says it matches my face. I request to speak to a manager. Amber says nothing, but continues to diss me. I pay. She asks if I still want to speak to a manager. I say no. I will never return to a Menards. My uncle in Eau Claire knows Mr. Menard, and he will hear about this.
Menards in Torrance, California - Not Supervisor Material
I could go on and on about the things I have learned about Menards since my wife started working there but it would take hours But just recently she was called trailer trash by one supervisor and bipolar by another and they get away with this stuff all the time. It may be time to talk to a lawyer. This is an example of the kind of people they promote within the company. they are not even close to professional. They yell at other employees in the middle of the store in front of other employees and guest's. I don't know if it is like this at other stores, I hope not. They also like to enforce company rules when it fits into there mood for the day.
Menards in Torrance, California - They are incompetent and arrogant
bought ultradeck they screwed and damaged the material 3times and you cant get anybody in customer service the held up our job for 2 months they made NO attempt to help us the Sandusky store gen mgr. hung up on us xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx
Minards of Cheyenne, in a military town, will not offer a discount to any of the military contrary to Lowe's and Home Depot. What's up with that? Is profit that important that our military, vets etc. cannot be honored with a simple 10% discount. After all if Lowe's...
Menards in Mankato, Minnesota - Replacemen material was also damaged on delivery
Ordered decking, went to get it and found bad pc hid in middle of pile. Ordered replacement pc with no offer made on them delivering it ( I live 1 hour away), had plans on having deck finished for celebration but now had to wait for replacement. Order was even marked, replacement for damaged pc. Pc was also sent damaged. Some people really do not give a *** about there work quality. Felt like ripping the whole works off & returning it but deck was designed and built with this style decking in mind so stuck with having to use damaged pc.
Menards in Burnsville, Minnesota - Return Manager very rude
We bought a outside bench part number 272-0618 from Menards, brought it home and there was a black bench completely different then the picture on the box. we then went back to Menards found one more check it and brought it up to the return desk. The guy called the manager and he said "we'll this isn't the same bench". I said I know that's why I brought it back. Well he keep on saying that was not the same. I then pointed out the part number on the box and picture are the same. He the mumble to the return guy yeah let him exchange it. What rude customer service. I will not return to that Menards store or any other one. I will try Home Depot.
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